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For Companies At a Glance
- Tasks: Provide exceptional customer service and enhance the shopping experience at Selfridges.
- Company: Join COS, a trendy brand under the H&M Group umbrella.
- Benefits: Enjoy a 25% staff discount and participate in the H&M Incentive Program.
- Other info: Full-time position with opportunities for growth in a vibrant retail environment.
- Why this job: Be part of a dynamic team and make a difference in customers' shopping journeys.
- Qualifications: Customer-focused attitude and adaptability to varied working hours.
The predicted salary is between 20000 - 25000 £ per year.
COS is seeking a full-time Sales Advisor for their location at Selfridges Manchester Exchange Square. In this role, you will be responsible for providing high-level service to customers, enhancing their shopping experience through assistance and proactive engagement.
Key qualities include:
- Being customer-focused
- Adaptable
- Flexibility to work varied hours
You'll also enjoy perks like a 25% staff discount across all H&M Group brands, and inclusion in the H&M Incentive Program.
Store Stylist & Customer Experience Advocate - Full-Time employer: Cos
Contact Detail:
Cos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Stylist & Customer Experience Advocate - Full-Time
✨Tip Number 1
Get to know the brand inside out! Research COS and their values, so you can show how your customer-focused attitude aligns with their mission during interviews.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with friends or family to boost your confidence in providing high-level service.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your ability to work varied hours and handle different situations, as this is key for a role like Store Stylist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Store Stylist & Customer Experience Advocate - Full-Time
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers! Share any experiences where you've gone above and beyond to make someone's day better. This will show us that you're the perfect fit for enhancing our customers' shopping experience.
Be Adaptable in Your Approach: We value flexibility, so highlight any past roles where you've had to adapt to changing situations or work varied hours. This will demonstrate your ability to thrive in a dynamic retail environment like ours.
Keep It Personal and Authentic: Make sure your application reflects your personality! We want to get to know the real you, so don’t be afraid to share your unique style and how it aligns with our brand. Authenticity goes a long way in making a great impression.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, make sure you research COS and its values. Understand their approach to customer service and how they enhance the shopping experience. This will help you demonstrate your alignment with their brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight situations where you adapted to meet their needs or resolved issues effectively. This will show that you're not just a good fit for the role, but also passionate about providing excellent service.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Practice responses to scenarios like dealing with difficult customers or upselling products. This will help you think on your feet and showcase your problem-solving skills.
✨Dress the Part
As a Store Stylist, your appearance matters. Dress in a way that reflects the COS aesthetic while still being comfortable. This not only shows your understanding of the brand but also gives a great first impression.