At a Glance
- Tasks: Coordinate and optimise E-Commerce websites for an engaging customer journey and increased sales.
- Company: Join a forward-thinking brand that values creativity and innovation.
- Benefits: Enjoy a competitive salary, 25% staff discount, and global development opportunities.
- Other info: Full-time role with a supportive culture focused on growth and learning.
- Why this job: Make a real impact on the digital landscape while working with a dynamic team.
- Qualifications: Experience in E-commerce management and a passion for digital marketing.
The predicted salary is between 35000 - 45000 £ per year.
As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and be responsible for site stability, incident management and reporting to optimise site speed.
What you will do:
- Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals.
- Oversee the layout, visual look, and overall content of the website according to the COS brand ID and visual guidelines through content management system (Storyblok).
- Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensuring product enrichment to maximise selling potential.
- Deliver weekly performance reports and use data-driven insights to optimise site experience and conversion rates through A/B testing.
- Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site.
- Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams.
- Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues.
- Contribute to cross-functional projects focused on site optimisation, including CRO, SEO, and digital expansion initiatives.
What you need to succeed:
- Previous E-commerce site management and publishing experience via CMS platforms.
- Sales driven and result oriented with a passion for the digital landscape.
- Strong analytical mindset with experience in performance reporting and A/B testing.
- Excellent planning, organisational and problem-solving skills.
- Ability to take ownership and effectively manage multiple priorities and projects.
- Curious, proactive and eager to learn and identify new ways to drive results.
- Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI.
- Proficient in Microsoft Office.
Additional Information:
This is a full-time permanent contract of 39 hours a week based at our Regional Office in London.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our products.
Remote Site Operations Coordinator in Stoke-on-Trent employer: Cos
At COS, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters creativity and innovation. As a Remote Site Operations Coordinator based in our London office, you will benefit from extensive development opportunities, a supportive team environment, and a commitment to employee growth. With a focus on collaboration and empowerment, we ensure that our employees are equipped to take ownership of their roles while enjoying a generous staff discount and a range of attractive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Site Operations Coordinator in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your skills align with their mission. We want to see that you're not just a fit on paper but also in spirit!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Highlighting your experience with tools like Google Analytics will definitely catch our attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at COS.
We think you need these skills to ace Remote Site Operations Coordinator in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in E-commerce site management and CMS platforms. We want to see how your skills align with our goals, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills:Since we value a strong analytical mindset, include examples of how you've used data-driven insights to optimise site experiences or improve conversion rates. Mention any tools you’ve used like Google Analytics or Contentsquare to back up your claims.
Demonstrate Your Passion:We love candidates who are curious and eager to learn! Share any personal projects or initiatives that show your passion for the digital landscape and how you stay updated with industry trends. This will help us see your proactive nature.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cos
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce site management skills, especially with CMS platforms like Storyblok. Be ready to discuss your previous experiences and how they relate to optimising user experience and driving sales.
✨Data is Your Best Friend
Familiarise yourself with analytical tools such as Google Analytics and Contentsquare. Prepare to talk about how you've used data-driven insights in the past to improve site performance and conversion rates.
✨Show Off Your Team Spirit
This role involves a lot of collaboration, so be prepared to share examples of how you've worked effectively within a team. Highlight your ability to communicate with different departments, like IT and digital marketing, to achieve common goals.
✨Embrace the Company Values
Aligning with the company's values is crucial. Think about how you can demonstrate being open-minded, curious, and proactive during the interview. Share instances where you've taken ownership and driven results in your previous roles.
