Senior Human Resources Business Partner

At COS, we believe in creating a workplace where clarity, collaboration and growth go hand in hand. As a Senior HR Business Partner, you will support our global Product teams by partnering with leaders across Buying, Design and Production. Your focus will be to bring structure, insight and simplicity to how we work — helping our teams stay aligned, confident and ready for the future. Working across multiple markets, you will ensure our people practices are consistent, thoughtful and anchored in our long-term direction. This role offers the opportunity to contribute to the development of our brand by supporting leadership, strengthening organisational foundations and enabling teams who care deeply about creating elevated products for the customer through their craftsmanship, innovation and quality.

What you will do:

• Act as a trusted advisor on organisational design, workforce planning and business transformation.
• Collaborate with specialists in Talent, Reward, L&D, People Ops to deliver integrated solutions.
• Translate commercial priorities into actionable HR and talent initiatives for the product team.
• Talent Management: Lead talent planning, succession planning and leadership development within the product area, identify capability gaps and work with L&D to implement targeted learning and development solutions.
• Contribute to budgeting and headcount planning cycles.
• Coach leaders on feedback, goal setting and performance conversations.
• Employee Relations: Oversee complex employee relations cases, ensuring fair, consistent and legally compliant outcomes.
• Provide expert guidance on disciplinary, grievance and restructuring processes, mitigate risk by advising on employment legislation and best practice.
• Organisation Change: Lead people-related aspects of organisational change, including restructures and transformation programs. Support leaders through change with clear communication and engagement plan.
• Monitor key metrics such as attrition, engagement and diversity to identify trends, provide insights and recommendations to improve business performance.
• Drive initiatives to improve engagement, retention and employee experience.
• Support the delivery and action planning of engagement surveys.
• Partner with Reward teams on salary reviews and benchmarking.
• Influence and challenge stakeholders constructively to achieve the best outcomes.

Qualifications:

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed:

• Solid experience as an HR Business Partner within fashion, luxury or in organisations with strong creative functions.
• Strong experience in leading HR activities for creative teams.
• Solid knowledge of UK employment law and confident managing employee relations issues.
• Confidence in partnering with senior leaders and expert teams, with the ability to offer clear guidance and constructive challenge on a variety of topics including talent management, performance, pay & reward, employment relations, organisational change management/design, recruitment, learning and development.
• Experience with modern HR frameworks including job architecture, talent planning, performance development and succession.
• Strong communication skills and the ability to collaborate across diverse teams and international locations.

Additional information:

This is a full time permanent contract based at our Head Office in London. We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Benefits:

• Up to 25 days holiday.
• Discounts on various activities and financial/lifestyle products via our benefits hub.
• Cycle to work scheme.
• Discounted gym membership.
• Employee assistance via retail trust.

Inclusion & Diversity:

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Brand Description:

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. In this role you will have some flexibility to work remotely however due to the high level of cross department collaborations approx. 4 days per week office presence is required to foster strong collaborations and team work.