At a Glance
- Tasks: Coordinate and optimise E-Commerce websites for an engaging customer journey and increased sales.
- Company: Join a forward-thinking brand that values creativity and innovation.
- Benefits: Enjoy a competitive salary, 25% staff discount, and global development opportunities.
- Other info: Full-time role with a supportive culture focused on growth and learning.
- Why this job: Be part of a dynamic team driving digital success and enhancing user experiences.
- Qualifications: Experience in E-commerce management, strong analytical skills, and a passion for digital.
The predicted salary is between 35000 - 45000 £ per year.
As the Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together with the site operation team and be responsible for site stability, incident management and reporting to optimise site speed.
What you will do:
- Develop and implement weekly site plans based on regional commercial strategies and the digital marketing calendar, manage promotions and sales activations, ensuring the sites mirror our shared goals.
- Oversee the layout, visual look, and overall content of the website according to the COS brand ID and visual guidelines through content management system (Storyblok).
- Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensuring product enrichment to maximise selling potential.
- Deliver weekly performance reports and use data-driven insights to optimise site experience and conversion rates through A/B testing.
- Align with digital marketing channel representatives to secure customer journey relevance from customer-facing channels to site.
- Support the E-Commerce Digital Experience Team by delivering briefs that outline customer experience expectations set by COS Global teams.
- Partner with IT and development teams to plan, test, and implement new website features, and troubleshoot technical issues.
- Contribute to cross-functional projects focused on site optimisation, including CRO, SEO, and digital expansion initiatives.
What you need to succeed:
- Previous E-commerce site management and publishing experience via CMS platforms.
- Sales driven and result oriented with a passion for the digital landscape.
- Strong analytical mindset with experience in performance reporting and A/B testing.
- Excellent planning, organisational and problem-solving skills.
- Ability to take ownership and effectively manage multiple priorities and projects.
- Curious, proactive and eager to learn and identify new ways to drive results.
- Familiarity with analytical tools such as Contentsquare, Google Analytics and PowerBI.
- Proficient in Microsoft Office.
Additional Information:
This is a full-time permanent contract of 39 hours a week based at our Regional Office in London.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our products.
Remote Site Operations Coordinator in Newport employer: Cos
At COS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration. As a Remote Site Operations Coordinator based in our London office, you will benefit from extensive development opportunities, a supportive team environment, and a generous 25% staff discount, all while contributing to a brand that values curiosity, innovation, and ownership. Join us to be part of a forward-thinking company that empowers its employees to drive meaningful results in the ever-evolving digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Site Operations Coordinator in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your previous work and projects. This is a great way to demonstrate your expertise in E-commerce site management and content optimisation.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially around customer journey optimisation and site performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our shared goals.
We think you need these skills to ace Remote Site Operations Coordinator in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Site Operations Coordinator role. Highlight your E-commerce site management experience and any relevant CMS platforms you've worked with. We want to see how you can contribute to our goals!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the digital landscape and how your analytical mindset can drive results. Don’t forget to mention how you embody our company values – we love to see that!
Showcase Your Analytical Skills:Since this role involves performance reporting and A/B testing, be sure to include examples of how you've used data to optimise site experiences in the past. We’re all about data-driven insights, so let us know how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Cos
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce site management skills, especially with CMS platforms like Storyblok. Be ready to discuss your previous experiences and how they relate to optimising user experience and driving sales.
✨Show Off Your Analytical Skills
Prepare to talk about your experience with performance reporting and A/B testing. Bring examples of how you've used data-driven insights to improve site performance and conversion rates in the past.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively with IT, marketing, and other departments to achieve shared goals.
✨Align with Company Values
Familiarise yourself with COS's values and think about how your own values align with theirs. Be prepared to discuss how you embody traits like curiosity, ownership, and a willingness to learn, as these are key to fitting in with their culture.
