At a Glance
- Tasks: Provide exceptional customer service and enhance the shopping experience at Selfridges.
- Company: Join COS, a trendy brand under the H&M Group.
- Benefits: Enjoy a 25% staff discount and participate in the H&M Incentive Program.
- Other info: Full-time position with opportunities for growth in a vibrant retail environment.
- Why this job: Be part of a dynamic team and make a difference in customers' shopping journeys.
- Qualifications: Customer-focused attitude and adaptability to varied working hours.
The predicted salary is between 20000 - 25000 £ per year.
COS is seeking a full-time Sales Advisor for their location at Selfridges Manchester Exchange Square. In this role, you will be responsible for providing high-level service to customers, enhancing their shopping experience through assistance and proactive engagement.
Key qualities include:
- Being customer-focused
- Adaptable
- Flexibility to work varied hours
You'll also enjoy perks like a 25% staff discount across all H&M Group brands, and inclusion in the H&M Incentive Program.
Store Stylist & Customer Experience Advocate - Full-Time in Manchester employer: Cos
Contact Detail:
Cos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Stylist & Customer Experience Advocate - Full-Time in Manchester
✨Tip Number 1
Get to know the brand inside out! Research COS and their values, so you can show how your customer-focused attitude aligns with their mission during interviews.
✨Tip Number 2
Practice your people skills! Role-play common customer scenarios with friends or family to boost your confidence in providing high-level service.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your ability to work varied hours and handle different customer needs, as this is key for a Sales Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Store Stylist & Customer Experience Advocate - Full-Time in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond to enhance someone's shopping experience. This will show us that you're the perfect fit for the Store Stylist & Customer Experience Advocate role!
Be Adaptable in Your Approach: Since the job requires flexibility, highlight your ability to adapt to different situations. Whether it's working varied hours or handling unexpected challenges, we want to see that you're ready to embrace whatever comes your way!
Keep It Personal and Engaging: Make your application stand out by adding a personal touch. Use a friendly tone and let your personality shine through. We appreciate authenticity, so don’t be afraid to show us who you are beyond just your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, make sure you research COS and its values. Understand their approach to customer service and how they enhance the shopping experience. This will help you demonstrate your alignment with their brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist a customer, as this will highlight your suitability for the role of Store Stylist & Customer Experience Advocate.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific customer scenarios. Practice responses that show your adaptability and problem-solving skills. For instance, think about how you would deal with a difficult customer or how you would upsell products.
✨Dress the Part
As a Store Stylist, your appearance matters. Dress in a way that reflects the COS aesthetic while still being comfortable. This not only shows your understanding of the brand but also gives a good first impression to your interviewers.