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- Tasks: Engage with customers, enhance their shopping experience, and assist throughout the store.
- Company: Join a leading fashion brand known for quality and innovation.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Other info: Flexible hours, including evenings and weekends, with great career development opportunities.
- Why this job: Be the friendly face of our brand and create memorable moments for customers.
- Qualifications: Passion for fashion, strong communication skills, and eagerness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
This is a full-time position with a contract of 35 hours a week, available in SELFRIDGES MANCHESTER EXCHANGE SQUARE. Please apply by sending in your CV in English as soon as possible.
Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity: At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 35h in Manchester employer: Cos
Contact Detail:
Cos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 35h in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest trends. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Since the role is all about engaging with customers, try role-playing scenarios with friends or family. This will help you feel more confident and articulate during interviews, showcasing your ability to connect with people.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to the company directly through our website, express your interest, and ask about potential opportunities. This shows initiative and enthusiasm, which employers love!
✨Tip Number 4
Show your adaptability! Be ready to discuss how you've handled changing priorities in past roles. Employers want to see that you can think on your feet and provide excellent service, even when things get hectic.
We think you need these skills to ace Sales Advisor 35h in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the brand shine through! We want to see how excited you are about the role and how you can contribute to creating those welcoming experiences for our customers.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any customer service experience or relevant skills that show you're adaptable, action-oriented, and a strong communicator—these are key for us!
Be Genuine: We love authenticity! When you write your cover letter, be yourself and share your personal experiences that relate to the role. This helps us get to know the real you and how you connect with people.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and it ensures you’re considered for this fantastic opportunity with us.
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's values and products. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you engaged with customers, resolved issues, or went above and beyond to create a positive experience. This will demonstrate your commitment to delivering high-level service.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of both the interviewer and future customers.
✨Be Ready to Adapt
Since the role requires adaptability, prepare to discuss situations where you've had to adjust to changing priorities or customer requests. Highlight your flexibility and willingness to learn, as these traits are essential for success in a dynamic retail environment.