Guest Experience Specialist - Part-Time in London

Guest Experience Specialist - Part-Time in London

London Part-Time 9.9 - 12.1 £ / hour (est.) On-site
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At a Glance

  • Tasks: Greet customers, provide top-notch service, and assist with stock and merchandising.
  • Company: Join COS, a trendy brand known for its stylish and modern clothing.
  • Benefits: Flexible part-time hours, great team environment, and employee discounts.
  • Other info: Perfect for students looking for evening and weekend work.
  • Why this job: Be the face of a cool brand and create memorable shopping experiences.
  • Qualifications: Friendly attitude and good English skills; retail experience is a bonus.

The predicted salary is between 9.9 - 12.1 £ per hour.

COS in London is seeking a friendly Sales Advisor to greet customers and embody the heart of the brand.

You will provide high-level service from conversations to checkout, support at fitting rooms, and maintain stock and merchandising on the shop floor.

Previous retail experience is nice-to-have but not required; English language skills are essential.

This is a part-time role at 12 hours per week at the White City COS store, with varied evening and weekend shifts.

Guest Experience Specialist - Part-Time in London employer: COS

COS is an exceptional employer that fosters a collaborative and innovative work culture, particularly in our vibrant London Head Office. As a Knitwear Buyer, you will not only have the opportunity to lead exciting product development but also benefit from continuous professional growth and mentorship within a supportive team environment. With a focus on creativity and commercial success, COS offers a unique platform for you to thrive in the fashion industry while enjoying a dynamic and inclusive workplace.

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Contact Details:

COS Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Specialist - Part-Time in London

✨Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

✨Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

✨Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

✨Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including COS, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Guest Experience Specialist - Part-Time in London

Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like COS that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at COS will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about COS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at COS

✨Mastering Brand Knowledge

As we're heading into a part-time retail role at COS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

✨Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

✨Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

✨Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at COS!