Floor Manager: Elevate Customer Experience & Lead Team in London
Floor Manager: Elevate Customer Experience & Lead Team

Floor Manager: Elevate Customer Experience & Lead Team in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver outstanding customer experiences and drive sales performance.
  • Company: A leading fashion retailer in Greater London with a vibrant work culture.
  • Benefits: Full-time role with career development opportunities and various benefits.
  • Why this job: Join a dynamic environment and make a real impact on customer satisfaction.
  • Qualifications: Strong leadership skills and a passion for fashion and customer service.
  • Other info: Exciting opportunity for growth in the retail industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. This full-time position offers a dynamic work environment where you will ensure high service standards, oversee store operations, and drive sales performance.

Ideal candidates should have:

  • Excellent leadership skills
  • A passion for products
  • A strong commitment to customer service

The role also includes various benefits and career development opportunities.

Floor Manager: Elevate Customer Experience & Lead Team in London employer: Cos

As a leading fashion retailer in Greater London, we pride ourselves on fostering a vibrant work culture that values teamwork and innovation. Our Floor Manager role not only offers competitive benefits and career development opportunities but also allows you to make a meaningful impact on customer experiences while working in a dynamic environment. Join us to be part of a company that champions personal growth and celebrates success together.
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Contact Detail:

Cos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager: Elevate Customer Experience & Lead Team in London

✨Tip Number 1

Network like a pro! Reach out to people in the fashion retail industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've led teams or improved customer experiences in the past. We want to see your passion for products and how you can elevate the team!

✨Tip Number 3

Research the company culture! Understanding their values and mission will help you tailor your approach. When you apply through our website, make sure to highlight how your personal style aligns with theirs.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.

We think you need these skills to ace Floor Manager: Elevate Customer Experience & Lead Team in London

Leadership Skills
Customer Service
Sales Performance Management
Team Management
Operational Oversight
Service Standards
Passion for Products
Dynamic Work Environment

Some tips for your application 🫡

Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your enthusiasm for the industry and how it aligns with our brand.

Highlight Leadership Skills: As a Floor Manager, you'll be leading a team, so make sure to showcase your leadership skills in your application. Provide examples of how you've successfully managed teams or projects in the past.

Focus on Customer Service: We’re all about delivering exceptional customer experiences, so emphasise your commitment to customer service in your application. Share specific instances where you went above and beyond to help customers.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!

How to prepare for a job interview at Cos

✨Know the Brand Inside Out

Before your interview, make sure you research the fashion retailer thoroughly. Understand their products, values, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the brand.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you motivate your team and handle challenges, as this role is all about leadership and driving performance.

✨Demonstrate Your Customer-Centric Approach

Think of specific instances where you went above and beyond for a customer. Highlight your commitment to exceptional service and how you can elevate the customer experience in the store. This will resonate well with the interviewers.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing to the company's growth.

Floor Manager: Elevate Customer Experience & Lead Team in London
Cos
Location: London
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  • Floor Manager: Elevate Customer Experience & Lead Team in London

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • C

    Cos

    100-200
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