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- Tasks: Deliver exceptional customer service and create welcoming experiences in-store.
- Company: Leading fashion retailer known for its stylish offerings and vibrant culture.
- Benefits: Full-time hours, attractive staff discounts, and a supportive work environment.
- Why this job: Join a dynamic team and help customers find their perfect style while enjoying great perks.
- Qualifications: Customer-focused mindset and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
A leading fashion retailer seeks a Sales Advisor to provide high-level customer service, assist in store operations, and create welcoming experiences.
Responsibilities include:
- Greeting customers
- Assisting with stock processes
- Embodying the brand's values
Ideal candidates are customer-focused and adaptable, with strong communication skills.
The role offers a full-time contract of 39 hours per week and attractive staff benefits, including discounts across the brand's offerings.
Fashion Concierge & Customer Experience Advisor in London employer: Cos
Contact Detail:
Cos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fashion Concierge & Customer Experience Advisor in London
✨Tip Number 1
Make sure to research the brand thoroughly before your interview. Understand their values and what makes them stand out in the fashion industry. This will help you connect with the brand during your conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since the role is all about customer service, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Dress the part! As a Fashion Concierge, your appearance matters. Choose an outfit that reflects the brand's style while also showcasing your personal flair. This not only shows your understanding of fashion but also gives a great first impression.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Fashion Concierge & Customer Experience Advisor in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that connect you to the brand and its values. We want to see how you embody the spirit of our fashion-forward community.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re looking for candidates who can create welcoming experiences, so share specific examples of how you've gone above and beyond for customers in the past.
Be Adaptable and Flexible: In the fast-paced world of fashion retail, adaptability is key! Use your application to demonstrate how you've successfully navigated changes or challenges in previous roles. We appreciate candidates who can think on their feet and adjust to new situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, make sure you research the fashion retailer thoroughly. Understand their values, latest collections, and customer service approach. This will help you demonstrate your passion for the brand and how you can embody its values in your role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you went above and beyond to assist a customer or resolved a challenging issue. This will highlight your customer-focused mindset, which is crucial for this role.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you greet customers and handle inquiries, as this will reflect your ability to create welcoming experiences.
✨Be Adaptable and Positive
The fashion retail environment can be fast-paced and ever-changing. During your interview, convey your adaptability by sharing examples of how you've successfully navigated change in previous roles. A positive attitude can also go a long way, so let your enthusiasm for the role shine through!
