At a Glance
- Tasks: Lead the global RFID strategy and ensure real-time inventory visibility across retail networks.
- Company: Join a dynamic team at H&M, a leader in retail innovation.
- Benefits: Enjoy 25 days holiday, health checks, and a generous staff discount.
- Other info: Collaborative culture with extensive development opportunities and a focus on continuous improvement.
- Why this job: Make a real impact on inventory accuracy and operational efficiency in a fast-paced environment.
- Qualifications: Strong knowledge of RFID technology and proven project management skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Global RFID Project Manager defines and delivers the end-to-end RFID strategy, ensuring accurate, real-time inventory visibility across the global retail network. Working across Technology, Supply Chain, Merchandising and Store Operations, the role owns rollout, performance and ongoing optimisation—from upstream tagging compliance through to in-store execution. As the global owner of RFID performance, you will drive adoption across markets and suppliers, establish clear operating standards and embed processes that improve inventory accuracy, operational efficiency and commercial outcomes—ensuring RFID is fully integrated into day-to-day operations and supports a seamless omni experience.
What you will do
- RFID Programme Ownership
- Own the global RFID strategy, rollout, and performance, with accountability for tagging compliance, read accuracy, and system health.
- Assess RFID adoption across markets and suppliers, prioritising actions and rollout sequencing.
- Define the global RFID operating model across store inventory processes.
- Upstream Compliance & Data Integration
- Ensure upstream tagging compliance with Product, Merchandising, Supply Chain, and suppliers.
- Set and enforce RFID standards, governance, and escalation for non‑compliance.
- Ensure accurate integration of RFID data into retail systems and store tools.
- Inventory Accuracy & Enablement
- Own global inventory accuracy KPIs and reporting.
- Identify causes of inaccuracy and lead cross‑functional fixes.
- Embed RFID‑enabled inventory disciplines into store operations.
- Partner with Tech and Product on RFID tooling, vendor management, training, and change delivery.
What you need to succeed
- RFID & Technical Expertise
- Strong knowledge of RFID technology in retail, including EPC standards, tagging, readers, middleware and system integration.
- Translates technical and data concepts into clear, practical guidance for store teams, enabling strong execution at all levels.
- Maintains a strong understanding of end-to-end inventory flows, ensuring RFID supports operational and commercial outcomes.
- Programme Delivery & Execution
- Proven ability to lead complex, multi-market RFID initiatives from design through to execution and embedding.
- Highly organised and structured, able to coordinate multiple workstreams with strong attention to detail and quality.
- Takes ownership of delivery, ensuring timelines, dependencies and risks are actively managed and resolved.
- Data, Insight & Decision-Making
- Strong analytical capability, with confidence working across accuracy KPIs, read-rate data, compliance reporting and system diagnostics.
- Uses data to identify root causes, prioritise actions and drive continuous improvement in inventory accuracy and performance.
- Collaboration & Ways of Working
- Builds strong, trust-based relationships and collaborates effectively across Technology, Supply Chain, Merchandising and Store Operations.
- Communicates clearly and adapts style to different audiences.
- Proactive and solutions-focused, able to navigate ambiguity and adapt quickly in a fast-moving environment.
- Creates credibility and momentum across stakeholders, influencing without authority and driving shared ownership of outcomes.
Additional Information
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
- 25 days holiday
- Annual health checks
- 25% staff discount
- Pension scheme
- Discounts on various activities and financial/lifestyle products via our benefits hub
- Cycle to work scheme
- Discounted gym membership
- Employee assistance via retail trust
- Private health & dental care
COS Global RFID Project Manager in London employer: Cos
At H&M, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Global RFID Project Manager, you will benefit from extensive development opportunities, a generous 25% staff discount across all our brands, and a comprehensive benefits package including private health care and a pension scheme. Our commitment to employee growth and well-being, combined with our values of openness, curiosity, and empowerment, makes H&M a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land COS Global RFID Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its RFID initiatives. Be ready to discuss how your skills align with their goals. Practise common interview questions and think of examples that showcase your experience in project management and collaboration.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace COS Global RFID Project Manager in London
Some tips for your application 🫡
Show Your RFID Expertise:Make sure to highlight your knowledge of RFID technology in retail. We want to see how you can translate complex technical concepts into practical guidance for store teams. This will show us that you understand the ins and outs of the role!
Demonstrate Programme Delivery Skills:Share examples of how you've successfully led complex projects from start to finish. We love seeing candidates who are organised and can manage multiple workstreams while keeping an eye on details and quality.
Use Data to Your Advantage:Don’t shy away from showcasing your analytical skills! Talk about how you've used data to identify issues and drive improvements in inventory accuracy. This is key for us, as we want someone who can make data-driven decisions.
Emphasise Collaboration:We value strong relationships across teams, so be sure to mention your experience working with different departments. Show us how you've built trust and communicated effectively to achieve shared goals. It’s all about teamwork!
How to prepare for a job interview at Cos
✨Know Your RFID Stuff
Make sure you brush up on your RFID knowledge before the interview. Understand the technology, EPC standards, and how it integrates into retail systems. Being able to discuss these topics confidently will show that you're not just familiar with the jargon but can also translate it into practical solutions.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've led complex initiatives. Highlight your ability to manage multiple workstreams and how you ensured timelines and risks were handled effectively. This will demonstrate your capability to own the global RFID strategy and deliver results.
✨Data-Driven Decision Making
Be ready to discuss how you've used data in previous roles to drive improvements. Bring specific examples of how you've identified root causes of issues and implemented changes based on insights. This aligns perfectly with the role's focus on inventory accuracy and performance.
✨Collaboration is Key
Think about times when you've built strong relationships across different teams. Be prepared to share how you communicated effectively with various stakeholders and influenced outcomes without direct authority. This will resonate well with the company's emphasis on collaboration and trust.