Global CRM Automation & Lifecycle Architect
Global CRM Automation & Lifecycle Architect

Global CRM Automation & Lifecycle Architect

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Enhance customer engagement through automated CRM journeys and data analysis.
  • Company: Global retail brand focused on optimising customer experience.
  • Benefits: Staff discount, generous holiday allowance, pension scheme, and remote work flexibility.
  • Why this job: Join a dynamic team to shape customer experiences and drive engagement.
  • Qualifications: 3+ years in lifecycle marketing and proficiency in Emarsys.
  • Other info: Opportunity for growth in a collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

A global retail brand is seeking a CRM Lifecycle & Automation Specialist to enhance customer engagement through automated CRM journeys. This role involves ownership of automation processes, data analysis, and collaboration with other teams to optimize customer experience.

The ideal candidate will have over 3 years of experience in lifecycle marketing and be skilled in tools like Emarsys.

Benefits include:

  • Staff discount
  • Generous holiday allowance
  • Pension scheme

Flexibility to work remotely is offered, with some office attendance required.

Global CRM Automation & Lifecycle Architect employer: Cos

Join a leading global retail brand that prioritises employee well-being and professional growth. With a vibrant work culture that encourages collaboration and innovation, you'll enjoy benefits such as a generous holiday allowance, staff discounts, and a robust pension scheme. The flexibility to work remotely, combined with opportunities for career advancement, makes this an exceptional place for those looking to make a meaningful impact in customer engagement.
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Contact Detail:

Cos Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global CRM Automation & Lifecycle Architect

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your skills! Create a portfolio or case studies that highlight your experience with CRM automation and lifecycle marketing. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by practising common questions related to CRM strategies and tools like Emarsys. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Global CRM Automation & Lifecycle Architect

CRM Automation
Lifecycle Marketing
Data Analysis
Emarsys
Customer Engagement
Collaboration
Process Ownership
Optimisation of Customer Experience
Remote Work Flexibility
Office Attendance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in lifecycle marketing and automation. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise with tools like Emarsys!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer engagement and how your previous roles have prepared you for this position. Let us know what excites you about working with our global retail brand.

Showcase Your Data Skills: Since this role involves data analysis, make sure to mention any relevant experience you have with data-driven decision-making. We love candidates who can demonstrate how they’ve used data to optimise customer experiences in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Cos

✨Know Your CRM Tools Inside Out

Make sure you’re well-versed in tools like Emarsys, as they’ll likely ask you about your experience with them. Brush up on specific features and how you've used them to enhance customer journeys in your previous roles.

✨Showcase Your Data Analysis Skills

Be prepared to discuss how you’ve used data analysis to drive decisions in lifecycle marketing. Bring examples of how your insights have led to improved customer engagement or automation processes.

✨Collaboration is Key

This role involves working with various teams, so highlight your teamwork skills. Share examples of successful collaborations and how they contributed to optimising customer experiences in your past positions.

✨Flexibility and Adaptability

Since the role offers remote work with some office attendance, be ready to discuss how you manage your time and stay productive in a flexible work environment. Mention any strategies you use to maintain communication and collaboration with your team.

Global CRM Automation & Lifecycle Architect
Cos
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  • Global CRM Automation & Lifecycle Architect

    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Cos

    100-200
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