At a Glance
- Tasks: Engage with customers, enhance their shopping experience, and assist on the shop floor.
- Company: Join a leading fashion brand known for quality and innovation.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Other info: Flexible hours, part-time role, and opportunities for personal growth.
- Why this job: Be the friendly face of our brand and create memorable moments for customers.
- Qualifications: Passion for fashion, strong communication skills, and a customer-focused attitude.
The predicted salary is between 12 - 14 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
Qualifications
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- Understanding of store operations & customer service skills from previous retail experience.
- Confident in offering customers advice on fashion trends, materials, sizing etc.
This is a part-time position with a contract of 20 hours a week. Please apply by sending in your CV in English as soon as possible.
Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity: At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Sales Advisor 20h in Edinburgh employer: Cos
COS is an excellent employer that fosters a vibrant and creative work culture, encouraging innovation and collaboration among its design team. Located in the heart of London, employees benefit from a dynamic environment with opportunities for professional growth, competitive perks such as generous holiday allowances and employee discounts, making it a rewarding place to advance your career in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 20h in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest trends. When you walk into that interview, your enthusiasm for the brand will shine through and make a lasting impression.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with customers, try role-playing scenarios with friends or family. This will help you feel more confident in initiating conversations and providing top-notch service.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or handle unexpected situations. This will demonstrate your flexibility and action-oriented mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to creating those memorable shopping experiences.
We think you need these skills to ace Sales Advisor 20h in Edinburgh
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for our brand shine through! We want to see how excited you are about the role and how you can contribute to creating those welcoming experiences for our customers.
Tailor Your CV:Make sure your CV reflects the skills and qualities we’re looking for. Highlight any customer service experience or relevant skills that show you’re adaptable, action-oriented, and a strong communicator. We love seeing how you fit into our team!
Be Genuine:In your application, be yourself! We appreciate authenticity and want to know who you are beyond your qualifications. Share a bit about your interests and how they align with our brand values. It helps us get to know you better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for you. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's values and products. Familiarise yourself with their latest collections and be ready to share what you love about them. This shows genuine enthusiasm and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you've provided excellent customer service. Whether it’s a time you went above and beyond for a customer or how you handled a tricky situation, having these stories ready will demonstrate your commitment to delivering high-level service.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This not only shows that you’re engaged but also highlights your strong communication skills, which are essential for a Sales Advisor role.
✨Be Ready to Adapt
Since the role requires adaptability, think of instances where you've successfully adjusted to changing priorities or customer requests. Share these examples to illustrate your flexibility and action-oriented mindset, which are key traits for this position.
