At a Glance
- Tasks: Lead the global RFID strategy and ensure seamless inventory visibility across retail networks.
- Company: Join a dynamic team at H&M, a leader in retail innovation.
- Benefits: Enjoy 25% staff discount, health checks, and extensive development opportunities.
- Other info: Collaborative environment with excellent career growth and employee incentives.
- Why this job: Make a real impact on retail operations with cutting-edge RFID technology.
- Qualifications: Strong knowledge of RFID tech and proven project management skills required.
The predicted salary is between 60000 - 75000 £ per year.
The Global RFID Project Manager defines and delivers the end-to-end RFID strategy, ensuring accurate, real-time inventory visibility across the global retail network. Working across Technology, Supply Chain, Merchandising and Store Operations, the role owns rollout, performance and ongoing optimisation—from upstream tagging compliance through to in-store execution. As the global owner of RFID performance, you will drive adoption across markets and suppliers, establish clear operating standards and embed processes that improve inventory accuracy, operational efficiency and commercial outcomes—ensuring RFID is fully integrated into day-to-day operations and supports a seamless omni experience.
What you will do
- RFID Programme Ownership
- Own the global RFID strategy, rollout, and performance, with accountability for tagging compliance, read accuracy, and system health.
- Assess RFID adoption across markets and suppliers, prioritising actions and rollout sequencing.
- Define the global RFID operating model across store inventory processes.
- Upstream Compliance & Data Integration
- Ensure upstream tagging compliance with Product, Merchandising, Supply Chain, and suppliers.
- Set and enforce RFID standards, governance, and escalation for non‑compliance.
- Ensure accurate integration of RFID data into retail systems and store tools.
- Inventory Accuracy & Enablement
- Own global inventory accuracy KPIs and reporting.
- Identify causes of inaccuracy and lead cross‑functional fixes.
- Embed RFID‑enabled inventory disciplines into store operations.
- Partner with Tech and Product on RFID tooling, vendor management, training, and change delivery.
Qualifications
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
What you need to succeed
- RFID & Technical Expertise
- Strong knowledge of RFID technology in retail, including EPC standards, tagging, readers, middleware and system integration.
- Translates technical and data concepts into clear, practical guidance for store teams, enabling strong execution at all levels.
- Maintains a strong understanding of end-to-end inventory flows, ensuring RFID supports operational and commercial outcomes.
- Programme Delivery & Execution
- Proven ability to lead complex, multi-market RFID initiatives from design through to execution and embedding.
- Highly organised and structured, able to coordinate multiple workstreams with strong attention to detail and quality.
- Takes ownership of delivery, ensuring timelines, dependencies and risks are actively managed and resolved.
- Data, Insight & Decision-Making
- Strong analytical capability, with confidence working across accuracy KPIs, read-rate data, compliance reporting and system diagnostics.
- Uses data to identify root causes, prioritise actions and drive continuous improvement in inventory accuracy and performance.
- Collaboration & Ways of Working
- Builds strong, trust-based relationships and collaborates effectively across Technology, Supply Chain, Merchandising and Store Operations.
- Communicates clearly and adapts style to different audiences.
- Proactive and solutions-focused, able to navigate ambiguity and adapt quickly in a fast-moving environment.
- Creates credibility and momentum across stakeholders, influencing without authority and driving shared ownership of outcomes.
Additional Information
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
- 25 days holiday
- Annual health checks
- 25% staff discount
- Pension scheme
- Discounts on various activities and financial/lifestyle products via our benefits hub
- Cycle to work scheme
- Discounted gym membership
- Employee assistance via retail trust
- Private health & dental care
COS Global RFID Project Manager employer: Cos
At H&M, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Global RFID Project Manager, you will benefit from extensive development opportunities, a generous 25% staff discount across all our brands, and a comprehensive benefits package including private health care and a pension scheme. Our commitment to employee growth and well-being, combined with our values of openness, curiosity, and empowerment, makes H&M a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land COS Global RFID Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its RFID initiatives. Show them you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience with RFID technology and how it aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace COS Global RFID Project Manager
Some tips for your application 🫡
Show Your RFID Expertise:Make sure to highlight your knowledge of RFID technology in retail. We want to see how you can translate complex technical concepts into practical guidance for store teams. This is your chance to shine!
Demonstrate Programme Delivery Skills:Share examples of how you've successfully led complex projects from start to finish. We love candidates who are organised and can manage multiple workstreams while keeping an eye on the details.
Emphasise Collaboration:We value strong relationships across teams, so let us know how you've built trust and collaborated effectively in previous roles. Show us your proactive approach and how you navigate challenges with ease.
Tailor Your Application:Take the time to tailor your application to our values and the job description. We encourage you to apply through our website, ensuring your personality and skills shine through in your written application!
How to prepare for a job interview at Cos
✨Know Your RFID Stuff
Make sure you brush up on your RFID knowledge before the interview. Understand the technology, EPC standards, and how it integrates into retail systems. Being able to discuss these topics confidently will show that you're not just familiar with the basics but can also translate technical concepts into practical guidance.
✨Demonstrate Programme Delivery Skills
Prepare examples of complex projects you've led, especially those involving multi-market initiatives. Highlight your organisational skills and attention to detail. Be ready to discuss how you managed timelines, dependencies, and risks, as this role requires strong programme delivery capabilities.
✨Show Your Analytical Side
Since this role involves working with data and KPIs, come prepared to discuss how you've used data to drive improvements in inventory accuracy or performance in past roles. Think of specific instances where your analytical skills made a difference and be ready to share those insights.
✨Emphasise Collaboration and Communication
This position requires building strong relationships across various teams. Prepare to talk about how you've successfully collaborated with different departments in the past. Highlight your ability to adapt your communication style to suit different audiences, as this will be key in driving shared ownership of outcomes.
