At a Glance
- Tasks: Lead a team to enhance customer experiences and optimise store operations.
- Company: Join COS at Selfridges, Manchester, a brand known for style and service.
- Benefits: Enjoy a 25% staff discount and growth opportunities within H&M Group.
- Other info: Full-time role with a dynamic work environment and career advancement potential.
- Why this job: Be a key player in creating memorable shopping experiences and leading a passionate team.
- Qualifications: Retail experience, strong communication skills, and a love for the brand.
The predicted salary is between 25000 - 30000 € per year.
COS is seeking a Concession Supervisor for its new location at Selfridges, Manchester. This full-time position (39 hours/week) involves enhancing customer experiences, leading a team of sales assistants, and optimizing store operations.
Candidates should have prior retail experience, strong communication skills, and a passion for the brand.
Benefits include a 25% staff discount across H&M Group brands and participation in the H&M Incentive Program to support your growth within the company.
Concession Supervisor — Elevate Style & Service employer: Cos
COS is an excellent employer that values its employees by fostering a dynamic work culture focused on growth and development. Located in the vibrant Selfridges, Manchester, this role offers unique benefits such as a generous 25% staff discount across H&M Group brands and opportunities to participate in the H&M Incentive Program, making it an ideal place for those looking to enhance their retail career while being part of a passionate team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Supervisor — Elevate Style & Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings at COS. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your passion for the brand! When you get that interview, make sure to express why you love COS and how you can enhance customer experiences. Authentic enthusiasm goes a long way!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail experience where you led a team or improved store operations. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the COS team at Selfridges!
We think you need these skills to ace Concession Supervisor — Elevate Style & Service
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brand shine through. We want to see how much you love COS and how that passion can enhance customer experiences.
Highlight Relevant Experience:Make sure to showcase your prior retail experience clearly. We’re looking for candidates who can lead a team effectively, so share any leadership roles or responsibilities you've had in the past.
Communicate Clearly:Strong communication skills are key for this role. Use your application to demonstrate your ability to convey ideas clearly and concisely. Remember, we want to see how you interact with customers and your team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position.
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in COS's values and products. Familiarise yourself with their latest collections and any unique selling points. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Concession Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your leadership style and how you motivate others will set you apart.
✨Prepare for Customer Experience Scenarios
Think about how you would enhance customer experiences in a retail setting. Be ready to discuss specific strategies you’ve used in the past to improve service or handle difficult customers. This will demonstrate your proactive approach to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
