At a Glance
- Tasks: Engage with customers, provide excellent service, and enhance their shopping experience.
- Company: Join a leading fashion brand known for quality and innovation.
- Benefits: Enjoy a 25% staff discount, flexible hours, and growth opportunities.
- Other info: Part-time roles available with both permanent and temporary contracts.
- Why this job: Be the friendly face of our brand and make a real impact on customer experiences.
- Qualifications: Passion for fashion, strong communication skills, and eagerness to learn.
The predicted salary is between 12 - 15 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
Qualifications:
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
These are part-time positions (Permanent and Temporary) with contracts of 20 hours a week. Please apply by sending in your CV in English as soon as possible.
Benefits:
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity:
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Sales Advisor 20h (Permanent And Temporary) in Bath employer: Cos
At H&M Group, we pride ourselves on being an excellent employer, offering a vibrant work culture that values inclusivity and diversity. As a Sales Advisor, you'll enjoy a generous 25% staff discount across all our brands, along with participation in our H&M Incentive Program, which rewards your contributions and supports your professional growth. With flexible working hours and a commitment to employee development, we create an environment where you can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 20h (Permanent And Temporary) in Bath
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer service approach. This will help you connect with customers and show your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, being friendly and approachable is key in retail.
✨Tip Number 3
Be proactive! When you apply through our website, make sure to follow up. A quick email expressing your interest can set you apart from other candidates.
✨Tip Number 4
Stay flexible and open-minded! Retail can be unpredictable, so showing that you're adaptable and ready to take on different tasks will impress potential employers.
We think you need these skills to ace Sales Advisor 20h (Permanent And Temporary) in Bath
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for our brand shine through! We want to see how excited you are about the role and how you can contribute to creating those welcoming experiences for our customers.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in retail. We love seeing customer-focused skills and any examples of how you've provided excellent service in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cos
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's values and products. Familiarise yourself with their latest collections and be ready to share what you love about them. This shows genuine enthusiasm and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you've provided excellent customer service. Whether it’s a time you went above and beyond for a customer or how you handled a tricky situation, having these stories ready will demonstrate your commitment to delivering high-level service.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This not only shows that you're engaged but also highlights your strong communication skills, which are essential for a Sales Advisor role.
✨Be Ready to Adapt
Since the role requires adaptability, think of instances where you've successfully adjusted to changing priorities or customer requests. Share these examples to illustrate your flexibility and action-oriented mindset, which are key traits for this position.
