Customer Services Advocate (PMO) in Lisburn
Customer Services Advocate (PMO)

Customer Services Advocate (PMO) in Lisburn

Lisburn Entry level 25000 - 32000 £ / year (est.) No home office possible
Corvus

At a Glance

  • Tasks: Support global clients and manage complex technology service contracts.
  • Company: Join a leading global technology company with a dynamic team.
  • Benefits: Gain valuable commercial skills and career development opportunities.
  • Why this job: Perfect for tech graduates wanting to impact client success without coding.
  • Qualifications: Degree in Computing/IT/Technology and strong problem-solving skills.
  • Other info: Fast-paced environment with recognition for going above and beyond.

The predicted salary is between 25000 - 32000 £ per year.

Fantastic opportunity to join a global technology company within their Global Services Team. You will be working with instantly recognisable brands, gaining commercial skills which will greatly benefit your long-term career. This is an exceptionally varied role, working directly with Global Clients, ensuring success of all aspects of their services contracts. All services are complex and potentially come with values in million(s) of pounds.

Ideal for Early Careers candidates (Technology Graduates), giving you the opportunity to learn more about:

  • Technology Services Contracts typically complex, with defined milestones and KPIs.
  • Project Management where you ensure that all aspects of the services agreed are implemented within budget to agreed dates.
  • Working both externally, and internally across global teams.
  • Critical Problem Solving working with internal teams to resolve issues which occur as part of service delivery.
  • Reporting providing KPI, financial and escalation reporting for global SMT.

This is a very outcome focused role, which gives you the ability to develop a range of skills and comes with a career pathway to project management, commercial management and services management in the longer term. Where you own and are responsible for the end-to-end client delivery. This is a role which is ideal for someone who has completed a technology degree but doesn't want to specialise in technical delivery (software development, network support etc.), but still wants to work for a global technical company.

What you will need:

  • Degree in (some aspect of) Computing/IT/Technology.
  • Evidence of critical thinking, where you have solved issues or problems either as part of your degree course or as part of your work experience.
  • Project Management or Project Co-Ordination experience, which can be gained as part of your degree or work experience.
  • Drive and excellent communication skills, with a real focus on career development.

This is a fast paced, complex environment where if you go above and beyond, it will be recognised and rewarded.

Skills:

  • Project Management - can be part of Degree
  • Good critical thinking and communication skills
  • Must have technical degree

Customer Services Advocate (PMO) in Lisburn employer: Corvus

Join a leading global technology company that values innovation and employee growth, offering a dynamic work culture where your contributions are recognised and rewarded. As a Customer Services Advocate, you'll engage with prestigious clients while developing essential skills in project management and problem-solving, all within a supportive environment that fosters career advancement. Located in a vibrant area, this role provides the perfect opportunity for technology graduates to kickstart their careers in a fast-paced, collaborative setting.
Corvus

Contact Detail:

Corvus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Advocate (PMO) in Lisburn

✨Tip Number 1

Network like a pro! Reach out to people in the industry through LinkedIn or local meetups. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to customer service and project management. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in your studies or previous roles. This will highlight your critical thinking abilities, which are key for this role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Services Advocate (PMO) in Lisburn

Project Management
Critical Thinking
Communication Skills
Client Relationship Management
Problem Solving
KPI Reporting
Financial Reporting
Service Delivery Management
Team Collaboration
Adaptability
Commercial Awareness
Technology Services Contracts Knowledge
End-to-End Client Delivery

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Services Advocate role. Highlight any project management or problem-solving experiences you've had, even if they were part of your degree.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in technology makes you a great fit for our Global Services Team.

Showcase Your Communication Skills: Since this role involves working with global clients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey complex ideas effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining our team!

How to prepare for a job interview at Corvus

✨Know Your Stuff

Make sure you brush up on your knowledge of technology services contracts and project management principles. Familiarise yourself with key terms like KPIs and milestones, as these will likely come up in conversation. Showing that you understand the complexities of the role will impress your interviewers.

✨Showcase Your Problem-Solving Skills

Prepare examples from your degree or work experience where you've successfully solved problems. Think about specific challenges you faced and how you approached them. This will demonstrate your critical thinking abilities and your readiness to tackle issues in a fast-paced environment.

✨Communicate Clearly

Since this role involves working with global clients and teams, strong communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and ideas.

✨Express Your Drive for Development

Let them know you're eager to grow within the company. Talk about your career aspirations and how this role aligns with your long-term goals. Companies love candidates who are motivated and have a clear vision for their future, so don’t hold back on sharing your ambitions!

Customer Services Advocate (PMO) in Lisburn
Corvus
Location: Lisburn

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