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- Tasks: Lead hotel operations and ensure exceptional guest experiences.
- Company: Join The Marine Hotel Ballycastle, known for its cozy atmosphere and stunning sea views.
- Benefits: Enjoy a competitive salary, supportive work environment, and career growth opportunities.
- Why this job: Be part of a passionate team dedicated to delivering top-notch service and fostering a positive culture.
- Qualifications: Strong leadership skills and experience in food & beverage management required.
- Other info: Work two late shifts weekly for better work-life balance.
The predicted salary is between 28000 - 32000 £ per year.
Deputy General Manager- Marine Hotel Ballycastle £35k-£40k Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Our valued client, The Marine Hotel Ballycastle is looking for a Deputy General Manager to oversee all hotel operations. This is a fantastic opportunity for a motivated leader to drive operational excellence, maximise revenue, and foster a positive team culture. The Marine Hotel is a cherished establishment renowned for its welcoming atmosphere and exceptional service. They take pride in offering guests a cosy, home-away-from-home experience with comfortable accommodations and delicious, locally sourced culinary delights, all while enjoying breathtaking sea views. What Youll Be Doing: Leadership & Management: Deputise in the absence of the General Manager and lead the team to achieve operational excellence. Operational Oversight: Manage all daily hotel operations within budget and to the highest standards. Guest Experience: Maintain outstanding levels of internal and external customer service, responding proactively to guest needs, complaints, and reviews. Team Development: Recruit, train, and develop an engaged and high-performing F&B team. Financial Responsibility: Forecast, plan, and manage F&B orders, staffing, and budgets to achieve financial targets. Health & Safety Compliance: Ensure full compliance with all statutory and company H&S regulations. Collaboration: Work closely with kitchen, events, and reception teams to ensure seamless operations. Event Management: Oversee multiple events within the property, utilising trained personnel effectively. You will be required to work at least two late shifts to 11pm each week to allow for the work-life balance of other managers. Performance Monitoring: Set targets, KPIs, and policies in collaboration with the GM and Accounts team. Professional Development: Foster a culture of learning, using training programs and development plans to enhance team skills. What Youll Have: Strong leadership and delegation skills. Proven experience in food & beverage management. Proficiency in MS Office, Bizimply, Resdiary, and POS systems. Ability to resolve problems efficiently and proactively. Up-to-date knowledge of industry trends and best practices. Experience in complaint handling, conflict resolution, and staff development. Passion for personal and professional growth. What Youll Get: A competitive salary of £35k-£40k. Accommodation option close to the hotel- to accommodate travel/location. A supportive and dynamic work environment. Opportunities for career progression and professional development. How to Apply: Contact me (Charlene) on for a confidential chat or email or click Apply and Ill be in touch.? Skills: Hospitality Leadership Operational Management
Deputy General Manager employer: Corvus
Contact Detail:
Corvus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led teams in the past, especially in food & beverage management, as this is a key focus for the role.
✨Tip Number 2
Familiarize yourself with the Marine Hotel's values and guest experience philosophy. Be ready to discuss how you can contribute to maintaining their welcoming atmosphere and exceptional service.
✨Tip Number 3
Demonstrate your financial acumen by preparing to discuss how you've managed budgets and achieved financial targets in previous roles. This will show that you can handle the financial responsibilities of the position.
✨Tip Number 4
Highlight your commitment to team development. Share specific strategies you've used to train and engage staff, as fostering a positive team culture is crucial for this role.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Deputy General Manager position. Understand the key responsibilities and required skills, especially in leadership, food & beverage management, and guest experience.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality management, particularly in food & beverage operations. Use specific examples that demonstrate your leadership skills and ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the Marine Hotel's values. Mention how your background aligns with their focus on operational excellence and team development.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention any successful initiatives you led that improved guest satisfaction or increased revenue.
How to prepare for a job interview at Corvus
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your ability to motivate and develop staff, as this will resonate well with the interviewers.
✨Demonstrate Your Guest-Centric Approach
The Marine Hotel values exceptional guest experiences. Prepare to discuss how you've handled guest complaints and feedback in previous roles. Share stories that illustrate your proactive approach to ensuring guest satisfaction and how you’ve turned negative experiences into positive ones.
✨Understand Financial Management
Since financial responsibility is a crucial part of the role, brush up on your knowledge of budgeting and forecasting in the hospitality sector. Be ready to discuss how you've managed F&B orders and staffing within budget constraints while still achieving financial targets.
✨Familiarize Yourself with Industry Trends
Stay updated on the latest trends in the hospitality industry, especially in food and beverage management. During the interview, mention any recent developments or best practices you've implemented in your previous roles that could benefit The Marine Hotel.
