Customer Services Advocate (PMO)
Customer Services Advocate (PMO)

Customer Services Advocate (PMO)

Entry level 25000 - 32000 £ / year (est.) No home office possible
Corvus

At a Glance

  • Tasks: Support global clients and manage complex technology service contracts.
  • Company: Join a leading global technology company with a dynamic team.
  • Benefits: Gain valuable commercial skills and career development opportunities.
  • Why this job: Perfect for tech graduates wanting to impact client success without coding.
  • Qualifications: Degree in Computing/IT/Technology and strong problem-solving skills.
  • Other info: Fast-paced environment with recognition for going above and beyond.

The predicted salary is between 25000 - 32000 £ per year.

Fantastic opportunity to join a global technology company within their Global Services Team. You will be working with instantly recognisable brands, gaining commercial skills which will greatly benefit your long-term career. This is an exceptionally varied role, working directly with Global Clients, ensuring success of all aspects of their services contracts. All services are complex and potentially come with values in million(s) of pounds.

Ideal for Early Careers candidates (Technology Graduates), giving you the opportunity to learn more about:

  • Technology Services Contracts typically complex, with defined milestones and KPIs.
  • Project Management where you ensure that all aspects of the services agreed are implemented within budget to agreed dates.
  • Working both externally, and internally across global teams.
  • Critical Problem Solving working with internal teams to resolve issues which occur as part of service delivery.
  • Reporting providing KPI, financial and escalation reporting for global SMT.

This is a very outcome focused role, which gives you the ability to develop a range of skills and comes with a career pathway to project management, commercial management and services management in the longer term. Where you own and are responsible for the end-to-end client delivery. This is a role which is ideal for someone who has completed a technology degree but doesn't want to specialise in technical delivery (software development, network support etc.), but still wants to work for a global technical company.

What you will need:

  • Degree in (some aspect of) Computing/IT/Technology.
  • Evidence of critical thinking, where you have solved issues or problems either as part of your degree course or as part of your work experience.
  • Project Management or Project Co-Ordination experience, which can be gained as part of your degree or work experience.
  • Drive and excellent communication skills, with a real focus on career development.

This is a fast paced, complex environment where if you go above and beyond, it will be recognised and rewarded.

Skills:

  • Project Management - can be part of Degree
  • Good critical thinking and communication skills
  • Must have technical degree

Customer Services Advocate (PMO) employer: Corvus

Join a leading global technology company that values innovation and employee growth, offering a dynamic work culture where your contributions are recognised and rewarded. As a Customer Services Advocate, you'll gain invaluable experience working with prestigious brands while developing essential skills in project management and client relations. With a clear career pathway and opportunities for advancement, this role is perfect for technology graduates eager to make a meaningful impact in a fast-paced environment.
Corvus

Contact Detail:

Corvus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Advocate (PMO)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the company and its services. Understand their clients and the challenges they face. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your problem-solving skills! Think of examples from your degree or work experience where you tackled challenges. Be ready to share these during interviews to showcase your critical thinking abilities.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Customer Services Advocate (PMO)

Project Management
Critical Thinking
Communication Skills
Client Relationship Management
KPI Reporting
Problem Solving
Budget Management
Team Collaboration
Technology Services Contracts
Commercial Awareness
Adaptability
Outcome Focused
Degree in Computing/IT/Technology

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Services Advocate role. Highlight any project management or problem-solving experiences you've had, even if they were part of your degree.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in technology makes you a great fit for our Global Services Team.

Showcase Your Communication Skills: Since this role involves working with global clients, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey complex ideas effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!

How to prepare for a job interview at Corvus

✨Know Your Stuff

Make sure you brush up on your knowledge of technology services contracts and project management principles. Familiarise yourself with key terms like KPIs and milestones, as these will likely come up in conversation. Showing that you understand the complexities of the role will impress your interviewers.

✨Showcase Your Problem-Solving Skills

Prepare examples from your degree or work experience where you've tackled challenges head-on. Think about specific situations where you used critical thinking to resolve issues. This will demonstrate your ability to handle the fast-paced, complex environment they’re looking for.

✨Communicate Clearly

Since this role involves working directly with global clients, strong communication skills are a must. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and ideas.

✨Express Your Drive for Development

Let them know you're eager to grow within the company. Talk about your career aspirations and how this role aligns with your long-term goals. They want to see that you’re not just looking for a job, but a pathway to develop your skills in project management and beyond.

Customer Services Advocate (PMO)
Corvus

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