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- Tasks: Support global clients and manage complex technology service contracts.
- Company: Join a leading global technology company with a dynamic services team.
- Benefits: Gain commercial skills, career development opportunities, and recognition for your efforts.
- Why this job: Perfect for tech graduates wanting to impact client success without coding.
- Qualifications: Degree in Computing/IT/Technology and problem-solving experience required.
- Other info: Fast-paced environment with clear pathways to project and commercial management.
The predicted salary is between 25000 - 32000 £ per year.
Fantastic opportunity to join a global technology company within their Global Services Team. You will be working with instantly recognisable brands, gaining commercial skills which will greatly benefit your long-term career.
This is an exceptionally varied role, working directly with Global Clients, ensuring success of all aspects of their services contracts. All services are complex and potentially come with values in million(s) of pounds.
Ideal for Early Careers candidates (Technology Graduates), giving you the opportunity to learn more about:
- Technology Services Contracts – typically complex, with defined milestones and KPI’s. You will be dealing directly with end clients.
- Project Management – where you ensure that all aspects of the services agreed are implemented within budget to agreed dates. Working both externally, and internally across global teams.
- Critical Problem Solving – working with internal teams to resolve issues which occur as part of service delivery.
- Reporting – providing KPI, financial and escalation reporting for global SMT.
This is a very outcome focused role, which gives you the ability to develop a range of skills and comes with a career pathway to project management, commercial management and services management in the longer term. Where you own and are responsible for the end-to-end client delivery.
This is a role which is ideal for someone who has completed a technology degree but doesn’t want to specialise in technical delivery (software development, network support etc.), but still wants to work for a global technical company.
What you will need:
- Degree in (some aspect of) Computing/IT/Technology.
- Evidence of critical thinking, where you have solved issues or problems either as part of your degree course or as part of your work experience.
- Project Management or Project Co-Ordination experience, which can be gained as part of your degree or work experience.
- Drive and excellent communication skills, with a real focus on career development.
This is a fast paced, complex environment where if you go above and beyond, it will be recognised and rewarded.
Customer Services Advocate (PMO) in Belfast employer: Corvus People
Contact Detail:
Corvus People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advocate (PMO) in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their clients and the challenges they face. This will help you demonstrate your critical problem-solving skills during the interview.
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key, especially when discussing complex service contracts.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate candidates who want to grow in a global tech environment. Your dream job could be just a click away!
We think you need these skills to ace Customer Services Advocate (PMO) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Services Advocate role. Highlight any project management or problem-solving experiences you've had, even if they were part of your degree.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how your background in technology and your communication skills make you a great fit for our Global Services Team.
Showcase Your Critical Thinking: In your application, give us examples of times when you've tackled complex problems. We want to see how you think critically and resolve issues, as this is key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Corvus People
✨Know Your Stuff
Make sure you understand the basics of technology services contracts and project management. Brush up on key terms like KPIs and milestones, as well as any relevant experiences you've had during your degree or work. This will show that you're not just a graduate, but someone who’s genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples from your studies or previous jobs where you tackled complex problems. Think about how you approached the issue, what steps you took, and the outcome. This will demonstrate your critical thinking abilities and how you can apply them in a real-world setting.
✨Communicate Clearly
Since this role involves working with global clients and teams, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable with explaining your ideas and experiences succinctly.
✨Be Ready to Discuss Your Career Goals
This position is a stepping stone to various career paths, so be prepared to talk about your aspirations. Show enthusiasm for learning and growing within the company, and how this role aligns with your long-term goals. It’ll highlight your drive and commitment to your career development.