Senior Residential Support Worker in West Bromwich

The Role:

We are looking for an experienced and motivated Senior Residential Support Worker to support the management team and help lead our dedicated care staff. You will act as a role model for both young people and colleagues, leading shifts, guiding less experienced staff, and ensuring a high standard of care is maintained at all times.

Key Responsibilities:

• Lead shifts and delegate tasks to ensure effective daily operations
• Support children and young people with routines, activities, and emotional well‑being
• Build strong, trusting relationships with young people, promoting safety and stability
• Provide guidance and support to Residential Support Workers and new team members
• Support the implementation of care plans, risk assessments, and behaviour management strategies
• Promote independence, life skills, and positive behaviour using trauma‑informed approaches
• Ensure safeguarding practices are consistently followed and reported
• Maintain accurate records, logs, and reports in line with policies and regulations
• Work collaboratively with families, social workers, and external professionals
• Participate in team meetings, supervision, training, and development opportunities

About You:

• Committed to improving the lives of children and young people
• Confident and capable of taking the lead during shifts
• Resilient, calm under pressure, and emotionally intelligent
• Skilled in building relationships and guiding others
• A strong team player with a proactive and flexible attitude

Essential Requirements:

• Level 3 Diploma in Residential Childcare (or equivalent)
• At least 1-2 years\’ experience working in a residential childcare setting
• Experience of mentoring or supporting junior staff
• Enhanced DBS Check
• Full UK Driving Licence (desirable but not essential)

What We Offer:

• Ongoing training and opportunities for professional development
• Clear pathway to leadership roles
• Supportive management and team culture
• Competitive salary plus sleep‑in and unsocial hours payments
• Staff wellbeing support and additional benefits