Support Worker - Young Adults (Homelessness)

The successful candidate will be required to work either full-time (37.5 hours per week) or part-time hours, working across Monday to Sunday on a rota basis, covering a mixture of day shifts and night shifts.

Responsibilities

In this position, you will be expected to:

• Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
• Provide personalised, flexible and creative support, involving clients in decision‑making and encouraging participation in activities
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
• Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
• Maintain clear, accurate records
• Manage the security of the building

Please note; this role involves lone working.

Requirements

• Experience working with young people or those affected by homelessness
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
• Experience of managing challenging behaviour, including responding calmly to crisis

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