At a Glance
- Tasks: Support homeless clients through outreach, assessments, and connecting them to vital services.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Gain valuable experience, flexible hours, and the chance to impact lives positively.
- Other info: Opportunity for temporary cover with potential for extension based on performance.
- Why this job: Be a crucial part of helping vulnerable individuals find support and stability.
- Qualifications: Experience with homeless clients and knowledge of support services required.
The predicted salary is between 30000 - 42000 £ per year.
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 6AM - 2:30PM. Temporary cover is required for approximately 3 months, with a possible extension due to performance.
Please note: this is an outreach working role and involves travelling across the borough of Redbridge supporting clients in the community.
In this position, you will be expected to:
- Deliver initial street-based assessments to new rough sleepers and follow-up casework to existing rough sleepers
- Plan and organise street outreach shifts, based on referrals and mapping information received to identify and verify rough sleepers
- Support rough sleepers by ensuring that referrals are made to relevant services and accommodation through the Pathway
- Plan and organise annual street counts, conduct local mapping of hotspot areas, and compile data on the rough sleeper population
- Plan shifts to enable attendance at planned meetings (with advance notice), and liaison with support agencies
- Support clients to access accommodation, health services, day centres, housing advice services, and all other relevant support
- Work alongside the Team manager to lead on any crisis intervention work for complex cases
- Develop partnership working with a range of local and regional organisations
- Contribute to service development in line with local and government strategies, such as No Second Night Out
- Work with partners on outreach-focused initiatives such as local cold weather shelters and provisions, and annual street counts
- Work with agencies to support voluntary return where this is the most appropriate Single Service Offer, and Immigration Enforcement where needed
- Work alongside the Service Manager to monitor the service's expenditure and oversee volunteer expenses and timesheets
Please note: this role involves lone working.
To apply for this role, you must have:
- Experience of working with homeless clients
- Knowledge of substance misuse and recovery, harm minimisation models and the complexities of the homeless sector
- Knowledge of immigration and benefit entitlement issues, including both EEA and non-EEA clients
- An understanding of quality customer-focused service principles, and proven ability to empower service users
- Awareness of London-based and national agencies, rough sleeper initiatives, and single service offer approach
- Understanding of barriers faced by rough sleepers and available support services
- Understanding of planned support principles and working with vulnerable people
- The ability to work under pressure, and effective schedule management
- The ability to dynamically risk-assess situations
- The ability to use IT applications and produce reports
- The ability to work in a multiagency framework and coordinate the response of partner agencies
- Flexibility to work early mornings and late evenings to better identify and engage individuals rough sleeping
Senior Outreach Worker - Homelessness employer: Corus Consultancy
Contact Detail:
Corus Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Outreach Worker - Homelessness
✨Tip Number 1
Get to know the local services and agencies in Redbridge. Building relationships with these organisations can help you understand the landscape better and make it easier to refer clients to the right support.
✨Tip Number 2
Practice your outreach skills! Role-play scenarios with friends or colleagues to get comfortable with street-based assessments and crisis intervention techniques. The more prepared you are, the more confident you'll feel when you're out there.
✨Tip Number 3
Stay organised! Use tools like calendars and task lists to manage your shifts and meetings effectively. This will help you juggle your responsibilities and ensure you’re always ready to support your clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Outreach Worker - Homelessness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Outreach Worker role. Highlight your experience with homeless clients and any relevant skills that match the job description. We want to see how you can bring your unique background to our team!
Showcase Your Knowledge: Demonstrate your understanding of the complexities of homelessness and the support services available. Mention any specific initiatives or agencies you're familiar with, as this shows us you're serious about making a difference in the community.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Corus Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness and the specific challenges faced by rough sleepers. Familiarise yourself with local services and initiatives like No Second Night Out, as well as the complexities of immigration and benefit entitlements. This will show that you're not just interested in the role, but that you understand the landscape.
✨Showcase Your Experience
Be ready to discuss your previous experience working with homeless clients. Prepare specific examples of how you've supported individuals in crisis, managed complex cases, or collaborated with other agencies. This will help demonstrate your ability to empower service users and navigate the multiagency framework effectively.
✨Demonstrate Flexibility
Since this role involves early mornings and late evenings, be prepared to discuss your availability and willingness to adapt your schedule. Highlight any past experiences where you've had to work outside of standard hours or adjust your plans to meet the needs of clients.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle pressure and dynamically risk-assess situations. Think about potential challenges you might encounter in outreach work and how you would respond. Practising these scenarios can help you articulate your thought process clearly during the interview.