At a Glance
- Tasks: Support clients with complex needs through tailored plans and coaching.
- Company: Join a dedicated team focused on empowering individuals facing challenges.
- Benefits: Gain valuable experience in a supportive environment with potential for extension.
- Other info: This role involves lone working and requires a flexible schedule.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with complex needs clients and strong IT skills required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2 months.In this position, you will be expected to;- Hold a caseload of 6 key clients and conduct key working sessions resulting in short-term support plans- Complete comprehensive risk and needs assessments- Build strong relationships with individuals and professionals to ensure tailored, wraparound support- Provide 1:1, group, and community support, including advocacy, life skills development, and confidence-building work- Respond with compassion to the challenges of complex needs within a psychologically informed environment- Respond to referrals promptly, using assessments as a foundation for building trust and showing a consistent support approach- Enable people to move through services smoothly, removing barriers where possible- Support clients to reconnect to their local authority areas, resettle into longer-term accommodation, or access other relevant services- Apply specialist knowledge (e.g. around substance use or mental health) to risk assessments and safety planning- Build positive working relationships with external partners and internal teams to support coordinated care- Assist residents in claiming and maintaining benefits and managing rent responsibilities- Carry out room checks and health & safety tasks with sensitivity, respecting personal space and experiences- Monitor rent accounts with the housing team, following up on discrepancies- Use trauma-informed approaches during housing management activitiesPlease note: this role involves lone working.To apply for this role, you must have;- Experience working with homelessness- Experience helping people to identify personal goals and supporting them through a process of change- Experience managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations- Experience working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes- Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience- Understanding of professional boundaries and their importance when delivering trauma-informed support- A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach- Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks
Project Worker - Complex Needs in London employer: Corus Consultancy
As a Project Worker - Complex Needs, you will join a dedicated team that prioritises the well-being and empowerment of clients facing complex challenges. Our organisation fosters a supportive work culture that values professional development, offering training opportunities to enhance your skills in trauma-informed care and client advocacy. Located in a vibrant community, we provide a unique chance to make a meaningful impact while enjoying a flexible rota system that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Project Worker - Complex Needs in London
✨Tip Number 1
Familiarise yourself with trauma-informed approaches and the Strengths and Recovery Model. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to supporting clients with complex needs.
✨Tip Number 2
Network with professionals in the field of supported accommodation services. Attend relevant workshops or seminars where you can meet people who work in similar roles, as they might provide insights or even referrals that could help you land the job.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific situations involving clients with complex needs, as this will showcase your analytical skills and ability to respond effectively to crises.
✨Tip Number 4
Highlight your IT skills, especially your experience with Microsoft Office and database systems. Being able to accurately record support plans and assessments is crucial, so be ready to discuss how you've used these tools in previous roles.
We think you need these skills to ace Project Worker - Complex Needs in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience working with complex needs clients. Emphasise your understanding of trauma-informed approaches and any specific skills related to substance misuse and mental health support.
Craft a Compelling Cover Letter:In your cover letter, explain why you are passionate about supporting clients with complex needs. Use specific examples from your past experiences that demonstrate your ability to handle challenging situations and advocate for clients effectively.
Highlight Relevant Skills:Clearly outline your skills in assessment, casework, and support planning. Mention your strong IT skills and familiarity with database recording systems, as these are crucial for maintaining accurate records in this role.
Showcase Your Understanding of the Role:Demonstrate your knowledge of the issues faced by clients in supported accommodation services. Discuss how you would apply the Strengths and Recovery Model within a Psychologically Informed Environment to empower clients towards independence.
How to prepare for a job interview at Corus Consultancy
✨Showcase Your Experience with Complex Needs
Be prepared to discuss your previous experience working with clients who have complex needs. Highlight specific examples where you successfully supported individuals with substance misuse, mental health issues, or other challenges. This will demonstrate your understanding of the role and your ability to handle similar situations.
✨Understand Trauma-Informed Approaches
Familiarise yourself with trauma-informed care principles. During the interview, explain how you would apply these principles in your work, especially when dealing with clients who may have had difficult prior experiences. This shows that you are not only knowledgeable but also sensitive to the needs of the clients.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've built relationships with stakeholders, advocated for clients, and facilitated group work. This will illustrate your ability to engage and motivate clients, as well as collaborate with other services.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to crises. Think of past experiences where you had to deal with challenging situations and be ready to explain your thought process and actions taken. This will help the interviewers gauge your analytical approach and calmness under pressure.
