Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tech support tickets and assist in live ECU tuning sessions.
- Company: Leading automotive performance software company with a focus on innovation.
- Benefits: £30,000 salary plus commission, full training, and career progression.
- Why this job: Join a dynamic team and enhance your IT skills in automotive technology.
- Qualifications: Passion for IT, problem-solving skills, and a keen interest in automotive tech.
- Other info: Supportive environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Job Title: IT Technical Support (ECU Tuning)
Location: Commutable from Stratford-upon-Avon, Alcester, Evesham, or Redditch (Warwickshire Region)
Salary: 30,000 per annum plus commission opportunities
Contract Type: Permanent, Full-Time
Industry: Automotive Technology ECU Tuning Performance Engineering
About the Role and Company
This role is made for someone who lives and breathes IT. You know the type, the person who fixes, builds, tweaks, and improves things just to understand how they work. Someone who finds peace behind a screen, thrives on problem solving, and takes pride in making systems faster, cleaner, and smarter.
Our client is a leader in automotive performance software and ECU tuning. You will be part of a specialist technical team supporting a global network of dealers with tuning software, remapping tools, and system diagnostics. The work is varied, detail focused, and built around precision.
Manage technical support tickets while also assisting the workshop team during live ECU tuning and mapping sessions. You\’ll receive extensive training across tuning software, diagnostics, and IT systems, with clear opportunities to progress as your technical knowledge develops.
This environment suits people who think logically, have patience and curiosity, and hold a genuine passion for IT, gaming, or code.
Key Responsibilities
- Manage tech support tickets and assist the workshop team during live ECU tuning and mapping sessions.
- Diagnose and resolve tuning software and connectivity issues efficiently.
- Support the file service by processing, testing, and verifying calibration files.
- Assist in onboarding and training new users on ECU tuning software and tools.
- Collaborate with R&D and technical teams to improve tuning tools, workflows, and system updates.
- Maintain accurate records of support activity and contribute ideas for process improvement.
- Deliver clear and professional technical communication to internal teams and global partners.
- Take part in ongoing training to expand your knowledge of ECU systems and automotive technology.
Desirable (Not Essential)
- Experience with Alientech ECM Titanium, WinOLS, Magic Flex, Swiftech, or CMD.
- Previous work in ECU tuning or automotive diagnostics support.
- Familiarity with calibration tools and data processing.
What\’s on Offer
- 30,000 basic salary plus commission opportunities.
- Full technical training and support from day one.
- Career progression within an expanding automotive technology team.
- Work with advanced ECU tuning tools and global performance systems.
- Supportive, collaborative environment focused on innovation and excellence.
This role does not offer sponsorship Office-based Monday to Friday Rotational schedule with occasional weekend work (remote access and IT equipment provided)
#J-18808-Ljbffr
IT Technical Support (ECU Tuning) employer: Corus Consultancy
Contact Detail:
Corus Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technical Support (ECU Tuning)
✨Tip Number 1
Network like a pro! Reach out to folks in the automotive tech scene, especially those who work with ECU tuning. Attend local meetups or online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, especially any related to ECU tuning or diagnostics. This will give you an edge and demonstrate your hands-on experience to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ECU tuning and software troubleshooting. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace IT Technical Support (ECU Tuning)
Some tips for your application 🫡
Show Your Passion for IT: When you're writing your application, let your love for IT shine through! Share any personal projects or experiences that highlight your problem-solving skills and curiosity about technology. We want to see that you live and breathe IT just like we do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in ECU tuning or technical support, and mention any specific tools you've worked with. This shows us that you understand the job and are genuinely interested in joining our team.
Be Clear and Professional: In your written application, clarity is key! Use straightforward language and structure your thoughts logically. Remember, we value clear communication, so make sure your application reflects that. It’s your chance to impress us with your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Corus Consultancy
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of ECU tuning and the specific software mentioned in the job description, like Alientech ECM Titanium or WinOLS. Being able to discuss these tools confidently will show that you're genuinely interested and prepared for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully diagnosed and resolved technical issues. This could be anything from fixing a computer problem to troubleshooting software. Highlighting your logical thinking and patience will resonate well with the interviewers.
✨Communicate Clearly and Professionally
Since the role involves delivering technical support and communicating with global partners, practice explaining complex concepts in simple terms. This will demonstrate your ability to convey information effectively, which is crucial for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to ECU tuning and their training processes. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values and career goals.
