At a Glance
- Tasks: Provide 2nd and 3rd line IT support, troubleshoot issues, and work on ECU mapping projects.
- Company: Join a growing automotive tech business in Warwickshire, focused on innovation and technology.
- Benefits: Enjoy remote working options, full training, and opportunities for international qualifications.
- Other info: Weekend shifts are remote, offering flexibility in your work-life balance.
- Why this job: Be part of a supportive team, work on cutting-edge projects, and develop your career in tech.
- Qualifications: Proven IT support experience is essential; software engineering background is a bonus but not required.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We\'re hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don\'t need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We\'re looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
Develop, maintain, and improve internal software applications and tools.
Work on vehicle/ECU mapping and reading projects (full training provided).
Analyse data and outputs from software tools to ensure accuracy and reliability.
Document processes and contribute to ongoing product and process improvements.
Operate within a flexible shift pattern, including weekend cover on a rotational basis - with the benefit that weekend shifts are worked from home.
About You
Proven experience in IT, technical support, or a related role.
Background in software engineering or development is a bonus but not required.
Strong understanding of IT systems and ideally some knowledge of the SDLC.
Analytical mindset with confidence handling data and numerical outputs.
Interest in automotive technology and ECU mapping (desirable, not essential).
Excellent communication skills, able to support both technical and non-technical users.
Proactive, detail-oriented, and able to adapt to new technologies quickly.
What\'s on Offer
Competitive salary depending on experience.
Two IT Support & Technical Specialist positions available - genuine growth, not just backfill.
Full training and support, including the opportunity to gain international qualifications.
A supportive, friendly, and tech-driven culture that prioritises growth and career development.
The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer
IT Support & Technical Specialist ? Automotive Technology in Alcester employer: Corus Consultancy
Join a dynamic automotive tech business in Warwickshire, where your IT skills will thrive in a supportive and innovative environment. With a focus on employee growth, we offer comprehensive training, including opportunities for international qualifications, and a friendly culture that values collaboration and career development. Enjoy the flexibility of remote weekend shifts while working on cutting-edge projects that make a real impact in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Technical Specialist ? Automotive Technology in Alcester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Corus Consultancy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Corus Consultancy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Corus Consultancy!
✨Direct Apply to Corus Consultancy
Let's not forget to apply directly through the Corus Consultancy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support & Technical Specialist ? Automotive Technology in Alcester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Corus Consultancy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Corus Consultancy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Corus Consultancy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
