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- Tasks: Provide 2nd and 3rd line IT support, troubleshoot issues, and work on ECU mapping projects.
- Company: Join a growing automotive tech business in Warwickshire, focused on innovation and technology.
- Benefits: Enjoy remote working options, full training, and opportunities for international qualifications.
- Why this job: Be part of a supportive team, work on cutting-edge projects, and develop your career in tech.
- Qualifications: Proven IT support experience is essential; software engineering background is a bonus but not required.
- Other info: Weekend shifts are remote, offering flexibility in your work-life balance.
Sponsorship not available – UK right to work required | Weekend rota with remote working included
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We\’re hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don\’t need a software engineering background – proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We\’re looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
Develop, maintain, and improve internal software applications and tools.
Work on vehicle/ECU mapping and reading projects (full training provided).
Analyse data and outputs from software tools to ensure accuracy and reliability.
Document processes and contribute to ongoing product and process improvements.
Operate within a flexible shift pattern, including weekend cover on a rotational basis – with the benefit that weekend shifts are worked from home.
About You
Proven experience in IT, technical support, or a related role.
Background in software engineering or development is a bonus but not required.
Strong understanding of IT systems and ideally some knowledge of the SDLC.
Analytical mindset with confidence handling data and numerical outputs.
Interest in automotive technology and ECU mapping (desirable, not essential).
Excellent communication skills, able to support both technical and non-technical users.
Proactive, detail-oriented, and able to adapt to new technologies quickly.
What\’s on Offer
Competitive salary depending on experience.
Two IT Support & Technical Specialist positions available – genuine growth, not just backfill.
Full training and support, including the opportunity to gain international qualifications.
A supportive, friendly, and tech-driven culture that prioritises growth and career development.
The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer
IT Support & Technical Specialist ? Automotive Technology employer: Corus Consultancy
Contact Detail:
Corus Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Technical Specialist ? Automotive Technology
✨Tip Number 1
Familiarise yourself with automotive technology and ECU mapping. Even though you don't need a software engineering background, having a basic understanding of these concepts can set you apart from other candidates.
✨Tip Number 2
Brush up on your problem-solving skills. Since the role involves troubleshooting and resolving escalations, being able to demonstrate your analytical mindset during interviews will be crucial.
✨Tip Number 3
Practice your communication skills. You'll need to explain technical solutions clearly to both technical and non-technical users, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Be prepared to discuss your adaptability to new technologies. The role requires a proactive approach to learning, so think of examples where you've quickly picked up new skills or tools in previous positions.
We think you need these skills to ace IT Support & Technical Specialist ? Automotive Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience and any technical skills that align with the job description. Emphasise your problem-solving abilities and any experience you have in customer-facing roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for automotive technology and your willingness to learn. Mention specific examples of how you've successfully resolved technical issues in the past and your ability to communicate effectively with both technical and non-technical users.
Highlight Relevant Skills: Clearly outline your understanding of IT systems and any familiarity with software development life cycles (SDLC). If you have experience with data analysis or ECU mapping, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Corus Consultancy
✨Showcase Your IT Support Experience
Make sure to highlight your previous IT support roles during the interview. Discuss specific challenges you faced and how you resolved them, as this will demonstrate your problem-solving abilities and technical know-how.
✨Communicate Clearly and Confidently
Since the role requires explaining technical solutions to clients, practice articulating complex concepts in simple terms. This will show that you can bridge the gap between technical and non-technical users effectively.
✨Express Your Willingness to Learn
The company values a drive to learn, especially regarding ECU calibration and data projects. Be prepared to discuss how you approach learning new technologies and any relevant experiences that showcase your adaptability.
✨Demonstrate Your Interest in Automotive Technology
Even though a background in automotive technology isn't essential, showing genuine interest can set you apart. Research recent trends or innovations in the automotive tech field and be ready to share your thoughts during the interview.
