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- Tasks: Support the lettings team with property viewings, inspections, and customer service.
- Company: Join MCR Property Group, a leading independent real estate company with a strong UK presence.
- Benefits: Enjoy 20 days holiday, competitive bonuses, training support, and a birthday off!
- Why this job: Be part of a thriving business focused on growth and creating value in the property market.
- Qualifications: Previous lettings experience and strong customer service skills are essential.
- Other info: This is an onsite role based in High Wycombe; flexibility required.
The predicted salary is between 25000 - 30000 £ per year.
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We\’re currently seeking a Lettings – Property Manager to join our MCR Homes team in High Wycombe. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you\’re ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we\’d love to hear from you.
MCR Property Group is a leading independent real estate investment and development company, we have a strong UK presence with offices in key cities like London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.
The successful candidate will support our lettings team with property viewings and inspections, onsite customer service, and general administrative tasks. Additionally, they will assist the block management team with building inspections, reporting, and various onsite duties. This role requires someone with previous lettings experience who can manage multiple tasks efficiently and provide exceptional service to our tenants and team members.
Responsibilities
- Assist the lettings team with property inspections, ensuring all units meet the required standards before occupancy.
- Provide onsite customer service, addressing tenant inquiries and resolving issues promptly and professionally.
- Support the block management team with routine building inspections and report any maintenance or safety issues.
- Act as a liaison between tenants, the lettings team, and the block management team to ensure smooth communication and operations.
- Perform general administrative tasks, including updating records, scheduling appointments, supervising tradespeople and preparing reports.
- Assist with move-in and move-out processes, ensuring a seamless experience for tenants.
- Handle various onsite tasks as directed by the lettings and block management teams, serving as a general support resource.
Requirements
- Previous experience in lettings or property management is required.
- Strong customer service skills with the ability to handle tenant concerns effectively.
- Excellent organizational and multitasking abilities.
- Strong communication skills, both written and verbal.
- Attention to detail and a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Familiarity with property management software and basic office applications is preferred.
- Based onsite at High Wycombe, with travel to other locations including Aylesbury.
- Regular working hours with some flexibility required to accommodate tenant needs and operational requirements.
- UK Drivers License essential
MCR Benefits
- 20 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days
- Competitive bonus structure
- Training and support towards ARLA-NFOPP qualification
- Birthday off
- Free eye test voucher
Please note we do not offer hybrid/remote working options, this role is based on site.
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Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Management
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Lettings - Property Manager employer: Cortez Visual Communications, Inc.
Contact Detail:
Cortez Visual Communications, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings - Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in High Wycombe. Understanding the area, its rental trends, and what tenants are looking for can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the lettings and property management field. Attend local property events or join online forums to connect with others who might provide insights or referrals.
✨Tip Number 3
Prepare to discuss your previous lettings experience in detail. Be ready to share specific examples of how you've handled tenant issues or managed property inspections effectively.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Whether it's through a phone call or an informal chat, demonstrating your ability to communicate well can leave a lasting impression.
We think you need these skills to ace Lettings - Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant lettings and property management experience. Focus on your customer service skills, organisational abilities, and any specific software you are familiar with that relates to property management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description, such as handling tenant inquiries and performing inspections.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, attention to detail, and ability to multitask. These are crucial for the Lettings - Property Manager role, so provide examples of how you've demonstrated these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential in property management.
How to prepare for a job interview at Cortez Visual Communications, Inc.
✨Showcase Your Lettings Experience
Make sure to highlight your previous experience in lettings or property management during the interview. Be prepared to discuss specific situations where you successfully managed tenant concerns or handled property inspections.
✨Demonstrate Strong Customer Service Skills
Since the role involves addressing tenant inquiries and resolving issues, it's crucial to demonstrate your customer service skills. Share examples of how you've effectively dealt with challenging situations and ensured tenant satisfaction.
✨Prepare for Multitasking Questions
Given the need for excellent organisational and multitasking abilities, expect questions about how you prioritise tasks. Prepare to discuss your strategies for managing multiple responsibilities efficiently while maintaining attention to detail.
✨Familiarise Yourself with Property Management Software
If you have experience with property management software, be ready to discuss it. If not, do a bit of research on common tools used in the industry, as this knowledge can set you apart from other candidates.
