At a Glance
- Tasks: Provide technical support and training for industrial machine automation.
- Company: Leading company in industrial automation with a collaborative team.
- Benefits: Competitive salary, relocation assistance, and flexible work-from-home policy.
- Other info: Opportunities for international travel and career growth.
- Why this job: Join a dynamic team and make a real impact in automation technology.
- Qualifications: 5+ years in industrial machine automation and programming skills in C or Python.
The predicted salary is between 45000 - 55000 £ per year.
Location: Tewkesbury
Salary: £45,000 - £55,000 + relocation assistance if required
Tech Stack: PLC, Motion controllers, C, Python, industrial machine automation
WFH policy is 15 days per calendar quarter – this is the “25% of working time”.
We are currently seeking to recruit a product support engineer. Applications are welcome from engineers with a minimum of 5 years’ experience in industrial machine automation.
Specific Job Responsibilities:
- Provision of technical support to existing customers via multiple media channels
- Support and training of in-house and external applications engineers
- Enabling communication between customers and development (e.g. PLC or Motion Controller)
- Knowledge of a programming language; for example C, BASIC, Python
- Programming with the standard IEC61131-3 languages
- Application and configuration of Industrial Robots
- Servo and/or Stepper drives and motors
- Using real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT
- Programming and configuration of touch-screen HMIs
- Practical experience of electrical interfacing between devices in an automation system
We are looking for team players who can communicate effectively in English, are legally entitled to live and work in the UK and can be based at our HQ in Gloucestershire. A full driving licence is required and applicants must be eligible to obtain business visas for USA/Canada, China, EU and India as some foreign travel may be necessary.
Benefits:
When you join us you will be working with our customers, application specialists and R.
Product Support Engineer employer: Cortech Talent Solutions Ltd
As a Product Support Engineer at our Tewkesbury headquarters, you will be part of a dynamic team that values collaboration and innovation in the field of industrial machine automation. We offer competitive salaries, relocation assistance, and a flexible work-from-home policy, ensuring a healthy work-life balance. Our commitment to employee growth is reflected in ongoing training opportunities and a supportive work culture that encourages professional development and meaningful contributions to exciting projects.
Contact Details:
Cortech Talent Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Product Support Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss PLCs, motion controllers, and programming languages like C and Python. We want you to shine when they ask about your experience with industrial machine automation!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, be ready to share examples of how you’ve tackled challenges in previous roles. We love hearing about real-life scenarios where you’ve made a difference for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate team players who can communicate effectively and bring their expertise to our HQ in Gloucestershire.
We think you need these skills to ace Product Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in industrial machine automation and programming languages like C and Python. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Product Support Engineer role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Show Off Your Communication Skills:Since effective communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Cortech Talent Solutions Ltd
✨Know Your Tech Stack
Make sure you’re familiar with the tech stack mentioned in the job description. Brush up on PLCs, motion controllers, and programming languages like C and Python. Being able to discuss your hands-on experience with these technologies will show that you’re not just a theoretical engineer but someone who can hit the ground running.
✨Prepare for Technical Questions
Expect technical questions related to industrial machine automation. Review common issues and solutions you've encountered in previous roles. Be ready to explain how you’ve provided support and training to both customers and colleagues, as this is a key part of the role.
✨Showcase Your Communication Skills
Since effective communication is crucial, practice explaining complex technical concepts in simple terms. Think about examples where you’ve successfully communicated with customers or team members, especially in high-pressure situations. This will demonstrate your ability to bridge the gap between technical and non-technical stakeholders.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to discuss how you align with their mission and how you can contribute to their team. Showing that you’re a good fit for their work environment can set you apart from other candidates.
