At a Glance
- Tasks: Assist customers with queries and maintain records in a friendly, vibrant team.
- Company: Join a dynamic company known for its supportive culture and innovative products.
- Benefits: Enjoy discounts, access to an on-site gym, and a fun work environment.
- Other info: Be part of a lively team that values organisation and approachability.
- Why this job: Make a difference by helping customers while developing your skills in a tech-savvy role.
- Qualifications: Experience in customer service and a knack for building rapport with people.
The predicted salary is between 22000 - 28000 € per year.
We’re looking for a Customer Service Advisor to help our Retail and Trade Team. We want to hear from anyone who’s approachable and organised, with previous experience in a technical customer service environment where you’ll have developed a flair for establishing rapport with customers.
Working within a vibrant and friendly team, you’ll be dealing with inbound and outbound calls, creating and maintaining customer records over the phone/email, processing orders and dealing with technical queries supported by our product engineers.
Benefits:
- Friends and family discount across all Corston products
- On Site Gym
Customer Experience Advisor in Malmesbury employer: Corston ltd
At Corston, we pride ourselves on being an excellent employer, offering a vibrant and friendly work culture that fosters collaboration and growth. As a Customer Experience Advisor, you'll enjoy unique benefits such as a friends and family discount on all products and access to an on-site gym, all while working in a supportive environment that encourages professional development and meaningful customer interactions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Advisor in Malmesbury
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can show off your knowledge during the interview. It’ll help you connect with the team and demonstrate that you’re genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound and outbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage customer records and handle multiple tasks at once. We love candidates who can juggle responsibilities while keeping everything in order.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our vibrant team!
We think you need these skills to ace Customer Experience Advisor in Malmesbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be approachable and friendly in your tone. Remember, we’re looking for someone who can establish rapport with customers, so show us how you connect with people.
Highlight Relevant Experience:Make sure to emphasise any previous experience you have in a technical customer service environment. We love seeing how you've handled similar roles before, so share specific examples of how you’ve dealt with customer queries or processed orders.
Be Organised:Since the role involves maintaining customer records and handling various tasks, it’s important to demonstrate your organisational skills. Use bullet points or clear sections in your application to make it easy for us to see how you manage your workload effectively.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Corston ltd
✨Know Your Stuff
Make sure you brush up on the products and services offered by the company. Familiarise yourself with common technical queries that customers might have, as this will show your potential employer that you're proactive and ready to tackle challenges head-on.
✨Show Off Your People Skills
Since the role involves establishing rapport with customers, think of examples from your past experiences where you've successfully built relationships. Be prepared to share these stories during the interview to demonstrate your approachability and communication skills.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service scenarios. Think about how you would handle difficult customers or technical issues. This will help you feel more confident and articulate during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
