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- Tasks: Be the first point of contact for patients, scheduling deliveries and managing queries.
- Company: Pharmaxo is a pioneering healthcare company focused on innovation and patient care.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and employee discounts.
- Why this job: Make a real difference in patients' lives while growing in a supportive environment.
- Qualifications: Exceptional communication skills, attention to detail, and computer proficiency required.
- Other info: Full-time role with 37.5 hours per week, including some Saturday shifts.
The predicted salary is between 30000 - 42000 £ per year.
At Pharmaxo, we\’re more than just a pharmaceutical company; we\’re a beacon of innovation and care in the healthcare industry. Located at the heart of Corsham Science Park in Wiltshire, we are an amalgamation of expertise, compassion, and cutting‑edge technology. Our diverse group includes Bath ASU, a leader in producing aseptic pharmaceuticals for patients across the spectrum; Pharmaxo Healthcare, a pioneering force in clinical homecare services; and Pharmaxo Scientific, the cradle of biotechnological and IT innovations that fuel our mission.
We\’re hiring: Full Time Patient Services Administrators (Pharmaxo Healthcare)
As our operations evolves to cater for an expanding market to support the NHS and deliver efficiencies, so does our need for dedicated, compassionate, and skilled individuals. We\’re on the lookout for Patient Services Administrators to join our homecare team. This is your chance to become the lifeline for those in need, ensuring seamless care and support from the comfort of their homes.
Your role
As a pivotal part of our team, you will:
- Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
- Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
- Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
- Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.
Who we\’re looking for
We believe in nurturing talent and are keen on individuals who bring:
- Exceptional communication skills and a keen eye for detail.
- A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
- The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
- Self-motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
- People with bright ideas who can help us improve our service.
Joining us means becoming part of a community that values growth, innovation, and well‑being. We offer:
- A competitive salary with an annual bonus scheme.
- Generous annual leave of 33 days including bank holidays (increasing to 35 days after 3 years service)
- Pension scheme – you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
- Life assurance – 10 x salary with a max of £300,000
- Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
- Pharmaxo Engage is our Reward & Recognition platform which includes shopping discounts and benefits.
Your pathway to impact
This role is more than a job; it\’s a chance to make a tangible difference in people\’s lives while growing professionally in a supportive and dynamic environment. If you\’re looking for a role that combines passion, purpose, and progress, look no further.
Embark on your Pharmaxo journey today and help us redefine healthcare one patient at a time. Apply now to become a cornerstone of our compassionate mission.
Due to the sensitive nature of our work, successful candidates will undergo a Disclosure and Barring Service (DBS) check.
Working Hours
Full Time: 37.5 hours per week across five days Monday – Saturday (some Saturday working on rotation)
Join us at Pharmaxo, where innovation meets care, and together, we make a difference every day.
You must be computer literate and have excellent communication skills. Have the ability to follow processes and procedures.
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Patient Services Administrator employer: Corsham Science
Contact Detail:
Corsham Science Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Administrator
✨Tip Number 1
Familiarise yourself with the healthcare sector, particularly homecare services. Understanding the nuances of patient care and the role of a Patient Services Administrator will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the healthcare industry, especially those working in patient services. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving patient confidentiality and data protection. Demonstrating your understanding of these critical areas will show your commitment to ethical standards.
✨Tip Number 4
Research Pharmaxo's values and mission. Being able to articulate how your personal values align with theirs during the interview can significantly enhance your chances of landing the job.
We think you need these skills to ace Patient Services Administrator
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Patient Services Administrator position. Understand the key responsibilities and required skills, such as communication and data protection, to tailor your application effectively.
Craft a Tailored CV: Highlight relevant experience in your CV that aligns with the role. Emphasise your communication skills, attention to detail, and any previous roles involving patient interaction or administrative tasks. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your passion for healthcare and your commitment to patient care. Mention specific examples of how your skills and experiences make you a great fit for Pharmaxo. Show enthusiasm for the company's mission and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Patient Services Administrator role.
How to prepare for a job interview at Corsham Science
✨Show Your Empathy
As a Patient Services Administrator, you'll be the first point of contact for patients. During the interview, demonstrate your ability to empathise with patients and understand their needs. Share examples from your past experiences where you provided compassionate support.
✨Highlight Your Attention to Detail
This role requires meticulous record-keeping and handling sensitive data. Be prepared to discuss how you ensure accuracy in your work. Mention any specific tools or methods you use to maintain attention to detail in previous roles.
✨Demonstrate Your Communication Skills
Exceptional communication is key in this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you successfully navigated patient queries or collaborated with healthcare professionals.
✨Prepare for Ethical Questions
Given the sensitive nature of the role, expect questions about data protection and patient confidentiality. Familiarise yourself with relevant regulations and be ready to discuss how you would handle situations involving sensitive information.
