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- Tasks: Assess customer needs and install innovative TEC solutions to promote independence.
- Company: Join Corserv Care, a forward-thinking team transforming lives with technology.
- Benefits: Competitive salary, supportive environment, hands-on experience, and professional development opportunities.
- Why this job: Make a real impact in people's lives while working with cutting-edge care technology.
- Qualifications: Customer service experience, confident communicator, and basic technical skills required.
- Other info: Enjoy a collaborative workplace in beautiful Cornwall with diverse career growth options.
The predicted salary is between 24308 - 25947 £ per year.
Join Us in Shaping the Future of Care with Technology Enabled Care (TEC)
Salary: £24,308 (From 1st April 2026, £25,947.47 per annum)
Working Hours: 37 hours per week
Contract Type: Permanent
Base: Victoria Commercial Centre, Station Approach, Victoria, Roche, St Austell, PL26 8LG
Other: Use of company van to be returned to work base location each day.
Are you passionate about helping people live independently and safely in their own homes? At TEC Services, we are transforming lives through innovative technology. We provide high-quality telecare solutions—including personal alarms, sensors, and other TEC equipment—that empower individuals to stay safe, confident, and connected.
As part of our forward-thinking team, you will play a vital role in delivering preventative care and supporting reablement services, fostering strong local partnerships and ensuring TEC is a key part of every care journey.
About the Role
We are looking for someone who thrives in a customer-facing role and is excited to make a real difference through Technology Enabled Care. If you are seeking a career with purpose, variety, and the chance to learn and grow in a rapidly evolving field, we would love to hear from you.
What You’ll Do:
- Assess customer needs and recommend TEC solutions that promote independence.
- Install and maintain lifeline alarms and TEC equipment to national standards.
- Educate customers and their support networks on how to use TEC effectively.
- Collaborate with reablement teams and other professionals to deliver joined-up care.
- Manage referrals, coordinate installations, and ensure timely service delivery.
- Maintain accurate records, complete risk assessments, and uphold safeguarding standards.
- Support equipment servicing, stock management, and compliance with KPIs and data protection.
About You
We are looking for someone who is:
- Experienced in customer service (Level 3 or equivalent).
- A confident communicator with a proactive, problem-solving mindset.
- Technically capable—comfortable using basic tools and software.
- Organised, self-motivated, and able to work independently.
- Knowledgeable about GDPR and data handling.
- A driver with the ability to work at moderate heights (e.g., step ladders).
- Full driving licence is required.
Why Join Us?
- Be part of a service that’s making a real impact in people’s lives.
- Work in a supportive, collaborative environment.
- Gain hands-on experience with cutting-edge care technology.
- Enjoy a role that offers variety, autonomy, and purpose.
About Corserv Care
Trusted – Positive – Innovative – Collaborative – Join us
It’s a great time to work with us at the Corserv Group. We are proud to be contributing to a brighter future for Cornwall with exciting plans to generate growth and opportunity across the County and beyond. We work in collaboration with Cornwall Council to provide the best possible services and care. Whichever business area you join, you will be part of a supportive and creative team of professionals. You will have a friendly and collaborative workplace and investment in your professional development.
With a diversity of roles across our group of businesses, we are a great destination for developing your career whilst living in the beautiful county of Cornwall. We are committed to equality and diversity and welcome all applicants from all background and experience.
ABOUT THE TEAM
Corserv Care is part of the Corserv Group (a Cornwall Council Company). Corserv Care brings together existing services, TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café and Employment Services under one brand, to improve the quality, capacity and resilience of the care market in Cornwall.
Safeguarding Commitment
We are committed to protecting the welfare of our service users. This role requires an Enhanced DBS check.
Ready to Apply?
It’s easy! Just click APPLY below to create your candidate profile, answer a few questions, and upload your CV.
Closing date: Midnight Thursday 26th February 2026. Thank you for your interest and we look forward to hearing from you soon.
TEC Assessment and Installations Coordinator in Roche employer: Corserv
Contact Detail:
Corserv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TEC Assessment and Installations Coordinator in Roche
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Corserv Care and their TEC Services. Understanding their mission and values will help you connect your experience to what they’re all about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills and technical capabilities can make a difference in the lives of those using TEC solutions.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping people live independently shine through. Share personal stories or experiences that highlight your commitment to care and technology.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to reiterate why you’d be a great fit for the team.
We think you need these skills to ace TEC Assessment and Installations Coordinator in Roche
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the TEC Assessment and Installations Coordinator role. Highlight your customer service experience and any technical skills you have, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about Technology Enabled Care. Share specific examples of how you've helped others or solved problems in previous roles to show us your proactive mindset.
Showcase Your Communication Skills: Since this role is customer-facing, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to convey your enthusiasm for helping people live independently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s straightforward—just create your candidate profile, answer a few questions, and upload your CV. We can’t wait to see your application!
How to prepare for a job interview at Corserv
✨Know Your TEC Stuff
Familiarise yourself with Technology Enabled Care solutions, especially the types of equipment you'll be working with. Understand how they promote independence and safety for users. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you assessed needs, provided solutions, or educated clients. This will demonstrate your ability to thrive in a customer-facing role, which is crucial for this position.
✨Be Ready to Discuss Collaboration
Think about times when you've worked with teams or other professionals to deliver a project or service. Be prepared to discuss how you can collaborate with reablement teams and other stakeholders to ensure seamless care delivery. This shows you're a team player and understand the importance of joined-up care.
✨Demonstrate Your Organisational Skills
Since the role involves managing referrals and coordinating installations, be ready to talk about how you stay organised and manage your time effectively. Share any tools or methods you use to keep track of tasks and ensure timely service delivery, as this will highlight your self-motivation and independence.
