People Advisor

About the role The People Advisor provides expert, relevant and timely employment advice, guidance, practical support and proactive business focussed employment solutions that are consistent with employment legislation, relevant Corserv policies and procedures, and leading-edge employment practice. The post holder will coach and support operational managers to fulfil the people management aspects of their role, enabling them to confidently deal with complex employee relations issues, as well as partnering with wider HR Colleagues to drive a comprehensive and holistic commercially-aware HR service. Aside providing an excellent Employee Relations service to Corserv Facilities colleagues, the People Advisor will also be involved in the other specialisms of the Employee Lifecycle including Resourcing, Reward, Talent Management and Employee Experience. Primary accountabilities will include: * contributing expert advice, guidance and practical support to organisational change and/or service improvement projects, in collaboration with colleagues within the HR service * managing a varied and complex caseload extending across the full range of individual employment issues * implementing appropriate interventions to secure the timely resolution of individual and collective workplace matters, promoting creative business focussed solutions that ate open and transparent, and sustain a positive and healthy employee relations climate * to investigate, present or advise on complex cases at formal hearings under the relevant procedures and liaise with legal advisers in relation to the management of claims to the Employment Tribunal, ensuring that the interests and reputation of the Company are safeguarded * working collaboratively with managers in identifying high potential individuals, developing and providing opportunities in the relevant and the wider business * providing professional support and coaching to improve management capability and capacity to address individual and collective workplace issues and, where appropriate, promote and facilitate alternatives to the procedural routes for addressing these issues, such as mediation. * to participate in the policy review and development programme by contributing to and, from time to time, leading on policy review projects and by making recommendations for improvement drawn from operational experience or contributing guidance on their application * maintaining required case management records About you To be successful you will need to demonstrate a sound understanding of employment legislation and regulatory bodies in order to manage employee relations cases, and have a broad-based knowledge of employment legislation (with proven up-to-date knowledge and ‘best practice’ thinking). You will also have: * an in-depth understanding of HR policies, procedures and practices, and know how to coach others in the implementation of them * a highly articulate approach, with excellent oral and written communication skills and ability to listen to and engage with people at all levels * skills to use data to develop insight and support decision-making * knowledge and skills to research, interpret, maintain and report information * a competent approach to maintaining security and confidentiality in all matters * a highly organised approach, with a keen attention to detail, an ability to deliver to deadlines and to prioritise effectively The following are desirable: • Level 5 CIPD qualified • Employment Law qualification Our offer to you Salary: £30,000 – £35,000 per annum (depending on skills and experience) Working Hours: 37 hours per week (Monday – Friday) Contract Type: Permanent, Fulltime, Hybrid Base: our Bodmin offices, Cornwall Working with us you will have an employee benefits package that includes: * Generous pension scheme with employer contribution * Employee discount scheme and wellbeing events * Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional , plus bank holidays * Cycle to Work scheme * Flexible working hours & home working options * Investment and support in your continuous training and development * Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Standard DBS check. To apply It’s really easy to apply for our roles – simply follow the link to create a candidate profile, answer the screening questions and upload a CV. Contact us If you’d like to have a discussion about the role, please feel free to contact our in-house resourcing team for an informal chat about the role. Thank you for your interest in supporting our important work at the Corserv Group