Support Worker Lowena Respite Services in Truro

Join Our Team at Corserv Care as a Part Time or Full Time Support Worker (Learning disabilities and autism). £13.45 per hour + enhancements and benefits.

Salary and Enhancements

• £13.45 per hour, with guaranteed paid hours
• Night enhancement: +£1.29 per hour (for hours worked 10pm–7am on shifts starting after 6pm)

Working Hours

• Full Time: 37 to 39 hours per week
• Part time: 16+ hours per week, flexible hours available across days, nights and weekends
• Working patterns to be discussed at interview
• Permanent contract

Base: Lowena Respite and Short Breaks, Mitchell Hill, Truro, TR1 1JX.

About the role:

Are you passionate about supporting adults with learning and physical disabilities to achieve the best possible outcomes? Do you thrive both working independently and as part of a dedicated, supportive team? If so, this could be the perfect opportunity for you. Corserv Care is seeking an enthusiastic, positive, and proactive Support Worker to join our Short Breaks Service, Lowena in Truro. This vital service provides high‑quality short breaks and respite care for adults with learning disabilities, physical disabilities, and autism.

As a Support Worker, you'll play a key role in delivering person‑centred care that promotes independence, wellbeing, and meaningful experiences for the individuals who stay with us. You’ll work within a collaborative and professional team who are committed to delivering exceptional support and ensuring each person achieves the best outcomes possible. This role is ideal for someone looking to grow their career in care within a supportive organisation that values your development and offers clear career pathways, a sense of purpose, and a healthy work‑life balance. If you’re seeking a rewarding opportunity where you can truly make a difference — we’d love to hear from you.

Role Purpose:

The Support Worker plays a vital role in delivering high‑quality care within our Short Breaks and Respite Service. You will help create a safe, nurturing, and homely environment where individuals feel comfortable, welcomed, and valued during their stay. We aim to make The Bungalow feel like a “home from home,” and you will contribute to that warm atmosphere through positive interactions, thoughtful support, and a calm, reassuring presence. You will also support service users to engage in meaningful and enjoyable activities — whether that’s creative arts and crafts, sensory sessions, community outings, or simply sharing a good story together. Your focus will be on helping each person achieve positive, fulfilling outcomes during their stay. Working alongside the Manager and Senior Support Worker, you will contribute to maintaining a consistent, high‑quality service. The role requires flexibility and the ability to work both independently and as part of a supportive team, ensuring the best possible experience for the individuals we care for.

What you’ll be doing:

• Personal Care: Provide support with daily living tasks such as personal hygiene, dressing, nutrition, and mobility. Always ensure that care is delivered with dignity, respect, and sensitivity to individual needs.
• Emotional Wellbeing: Offer calm, reassuring emotional support to help service users manage anxiety, stress, and other challenges. Build positive relationships that promote confidence and security.
• Health Monitoring: Observe, record, and report on the health and wellbeing of service users. This includes administering medication as required, following individual care plans, and promptly communicating any concerns to senior staff or healthcare professionals.
• Activity Involvement: Help plan and take part in activities tailored to each person’s interests and abilities, supporting social, physical, and cognitive engagement. Adapt activities to ensure they remain meaningful and enjoyable for all.
• Advocacy & Empowerment: Champion the rights, preferences, and needs of service users. Encourage independence by supporting individuals to make informed choices about their care and daily activities.
• Safety & Risk Management: Maintain a safe and secure environment by following health and safety procedures, completing risk assessments, and upholding safeguarding responsibilities.
• Communication: Communicate clearly and respectfully with service users, their families, and the wider care team. Ensure all interactions are inclusive, professional, and centred on the person’s needs.
• Record Keeping: Maintain accurate, up‑to‑date records of care delivered, incidents, observations, and any changes in condition, in line with organisational policies and regulatory requirements.
• Team Collaboration: Work effectively with colleagues, healthcare professionals, and external partners to deliver holistic, person‑centred support that meets the diverse and complex needs of service users.

About you:

Ability to work flexibly supporting numerous people within the setting (Respite is transient and you would be supporting different people every day).

Qualifications and Experience:

• Experience in a respite care setting.
• NVQ Level 2/3 in Health and Social Care or equivalent qualification or working towards.
• Care Certificate.
• Understanding of safeguarding principles and health and safety regulations.
• Basic First Aid and Medication Administration training.
• Experience working with individuals with learning disabilities and/or autism.
• Knowledge of Positive Behavioural Support (PBS) or similar approaches.
• Training in Autism Spectrum Conditions (ASC).

About Corserv Care:

Trusted – Positive – Innovative – Collaborative. It’s a great time to work with us at the Corserv Group. We are proud to be contributing to a brighter future for Cornwall with exciting plans to generate growth and opportunity across the County and beyond. We work in collaboration with Cornwall Council to provide the best possible services and care. Whichever business area you join, you’ll be part of a supportive and creative team of professionals. You’ll have a friendly and collaborative workplace and investment in your professional development. With a diversity of roles across our group of businesses, we’re a great destination for developing your career whilst living in the beautiful county of Cornwall. We are committed to equality and diversity and welcome all applicants from all background and experience.

Corserv Care is part of the Corserv Group (a Cornwall Council Company). Corserv Care brings together existing services, TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café and Employment Services under one brand, to improve the quality, capacity and resilience of the care market in Cornwall.

Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check.

To apply: It’s really easy to apply for our roles – simply click on the link below where it says APPLY to create a candidate profile, answer the screening questions and upload a CV. Interviews commencing week of Monday 25th May in person. Due to the large number of applications we will be viewing applicants on a daily basis and we may contact you before the closing date to invite you to an interview. We may also close the advert early due to a high volume of interested applicants. Thank you for supporting our important work at Corserv Care.