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- Tasks: Handle emergency calls and assist clients with care equipment issues.
- Company: A dedicated care services provider in St. Austell.
- Benefits: Flexible hybrid work, competitive salary of £12.60 per hour.
- Why this job: Make a difference by supporting clients in need during the night.
- Qualifications: Strong database management skills and commitment to customer service.
- Other info: Join a supportive team and enjoy a rewarding career in care.
The predicted salary is between 12 - 16 £ per hour.
A care services provider in St. Austell is seeking a Call Handler (Nights)/TEC Officer to provide support for emergency calls and related administrative duties. The role involves handling alarm calls and assisting clients with care equipment issues.
Candidates should possess strong database management skills, IT capabilities, and a commitment to customer service.
This position offers a flexible hybrid work arrangement and a competitive salary of £12.60 per hour.
Night TEC Call Handler - Hybrid, Remote Home Working in St Austell employer: Corserv, Ltd.
Contact Detail:
Corserv, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night TEC Call Handler - Hybrid, Remote Home Working in St Austell
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Night TEC Call Handler does, especially around emergency calls and care equipment. This will help us show that we’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping clients, we should prepare for scenarios where we might need to handle tricky situations. Role-playing with a friend can be super helpful.
✨Tip Number 3
Don’t forget to highlight our database management and IT skills during interviews. We want to show that we can handle the tech side of things smoothly, so brush up on any relevant software or systems that might come up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to fit the specific needs of the role, making it stand out even more.
We think you need these skills to ace Night TEC Call Handler - Hybrid, Remote Home Working in St Austell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in customer service and database management. We want to see how your skills match the role of a Night TEC Call Handler!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role. Share any experiences that showcase your ability to handle emergency calls and support clients effectively.
Show Off Your IT Skills: Since the job requires strong IT capabilities, mention any specific software or systems you’re familiar with. We love seeing candidates who are tech-savvy and ready to tackle challenges!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Corserv, Ltd.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Night TEC Call Handler. Familiarise yourself with emergency call protocols and the types of care equipment you might be dealing with. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since strong IT capabilities are crucial for this position, be prepared to discuss your experience with database management and any relevant software. Consider bringing examples of how you've used technology to improve processes or solve problems in previous roles.
✨Demonstrate Customer Service Commitment
This role is all about supporting clients, so be ready to share specific examples of how you've provided excellent customer service in the past. Think about challenging situations you've faced and how you resolved them while keeping the client's needs at the forefront.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what a typical night shift looks like. This not only shows your interest but also helps you determine if the role is the right fit for you.
