Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate care services, support staff, and ensure high-quality service delivery.
- Company: Join Corserv Care, a supportive and dynamic team in the care sector.
- Benefits: Competitive salary, generous holiday, pension scheme, and employee discounts.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: NVQ3 in Health & Social Care and supervisory experience required.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 24308 - 30341 £ per year.
Join Our Team at Corserv Care as a Community Services Care Coordinator.
Salary: £24,308 - £30,341
Working Hours: 37
Contract Type: Permanent
Base: Oakland Mews, Liskeard, PL14 3UX
Other: Office based
About the role
Are you an organised, detail-oriented individual with a passion for supporting people and processes? We’re looking for a proactive Community Services Care Coordinator to join our dynamic Care & Support team. If you’re looking to grow your career in the Care Sector by working within a professional, skilled, supportive and fast‑paced environment, we’d love to hear from you.
Role Purpose
The role is instrumental in providing first line supervision and support for frontline workers, ensuring effective daily operations and maintaining high standards of care.
What you’ll be doing
- Use of the scheduling system to ensure all care visits are allocated to a support worker on a weekly basis ensuring future planning and scheduling.
- Regular review of the scheduling system throughout the day to ensure support workers are logging in and out of visits as planned.
- Responding to Real Time Alerts generated by the system by contacting support workers to check on their safety and welfare and any circumstances preventing them from attending the visit as planned.
- Carrying out reactive scheduling in response to short notice sickness/other absence or any other factor creating a gap in the rota.
- Contact customers to provide an update if their visit is running late or needs to be rescheduled to a different time.
- Where appropriate, liaise with family members/appointed individuals over planned visit times and changes required.
- On a shift by shift basis effectively lead and manage a staff team of support workers in the geographical area, ensuring staff are well supported and directed in their day‑to‑day activities. This will include regular care supervision, performance management, appraisals and team meetings.
- Rota management for the staff and general administration duties including managing staff and Service user files at the central office.
- Identify training and development needs of the staff teams you manage and liaise with the Learning & development team to ensure training is up to date.
- Establish excellent interpersonal skills, to include team meetings, within the team to facilitate the delivery of a high quality service at all times.
- To monitor risk assessments for individual Service users and implement measures to ensure that identified risks are managed appropriately whilst enabling the individual to live a full and fulfilling life.
- To liaise with health care professionals, in discussion with the Manager. Raise concerns where necessary to ensure the best possible support is obtained and provided to individual customers.
- To attend and participate in multi‑disciplinary team meetings; supporting and advocating the best interests of the customer.
- To manage sickness within the service in line with the sickness policy.
- Ensure that all Care Plans and risk assessments are continually monitored and reviewed, documented and fed back to the team and form part of the ongoing assessment and monitoring system set in place for the individual customer.
- Support the Registered Manager as required with a value‑based recruitment process.
- Induction of new team members and to support new staff to successfully complete their settling in period.
- Support the Registered Manager with tendering for packages of care to support maximum growth and delivery.
- Support the Registered Manager with audits and quality assurances as requested.
- To support the Business Support Administrator with customer services by answering daily phone calls and email box monitoring.
- To attend meetings and appointments with customers as required and include relevant information within the care plan and risk assessments.
- To have a good working knowledge of Safeguarding Adults policies and procedures; ensuring that all concerns are raised appropriately with your line manager, Adult Care and Support and the triage team.
- To advise and manage training needs within the team and ensure that the team members attend required training as well as delivering training.
- To support and mentor new staff into their role, ensuring that they gain the necessary confidence and skills required including assessing Care Certificate.
Qualifications & Experience
- NVQ3 Health & Social Care or equivalent.
- Minimum 2 years in a supervisory role.
- Evidence of leading a successful team/service.
- Setting/achieving business and quality targets.
- Team leadership/development.
- Product service development IT – e.g. Outlook, Word, Excel, Customer Care.
- Budget/Finance Management.
- Marketing and promotion.
- Knowledge of CQC standards and regulatory requirements.
- Successfully leading a team through change.
- Clarity of thought and communication.
- Desire to succeed.
- Creative thinker.
- Business development.
- Flexible approach to management.
- Able to motivate, engage and value staff at all levels.
- Full driving licence.
- Use of a vehicle.
- Vehicle business insurance.
Working with us you will have an employee benefits package that includes:
- Generous pension scheme with employer contribution.
- Employee discount scheme and wellbeing events.
- Holiday starting at 23 days and increasing to 28 with service (pro‑rata if part‑time) with option to purchase additional.
Care Coordinator Care and Support in London employer: Corserv, Ltd.
Contact Detail:
Corserv, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator Care and Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Corserv Care and understanding their values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to care coordination. Think about scenarios where you've demonstrated leadership, problem-solving, and effective communication. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Corserv Care.
We think you need these skills to ace Care Coordinator Care and Support in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people shine through. We want to see how much you care about making a difference in the community and how that aligns with our values at Corserv Care.
Tailor Your CV: Make sure your CV is tailored to the role of Community Services Care Coordinator. Highlight your relevant experience, especially in supervisory roles, and any specific skills that match the job description. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in the role you'll be applying for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the info you need about us and the benefits we offer there.
How to prepare for a job interview at Corserv, Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Services Care Coordinator. Familiarise yourself with the scheduling system and the importance of effective communication with support workers and customers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or led a team. Be ready to discuss how you handle unexpected changes, like short notice sickness, and how you ensure high standards of care are maintained.
✨Demonstrate Your Interpersonal Skills
Excellent interpersonal skills are crucial in this position. Think of instances where you've effectively communicated with team members or clients, especially in challenging situations. Highlight your ability to advocate for customers and collaborate with healthcare professionals during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
