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- Tasks: Manage customer interactions across multiple channels, both in-person and online.
- Company: Community-focused organisation dedicated to welfare and safety.
- Benefits: Competitive salary, investment in development, and supportive team dynamics.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong communication and problem-solving skills, with a passion for helping others.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused organization in Bodmin is seeking a Customer Service Advisor to manage customer interactions across various channels. This role requires strong communication and problem-solving skills, alongside a passion for helping people. As a hybrid position, the advisor will engage with customers both in-person and online.
Successful candidates will enjoy a competitive salary, investment in development, and supportive team dynamics. This is a dynamic opportunity to contribute to community welfare and safety through effective customer service.
Hybrid Customer Service Advisor - Multichannel Support in Bodmin employer: Corserv, Ltd.
Contact Detail:
Corserv, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor - Multichannel Support in Bodmin
✨Tip Number 1
Get to know the company! Research their values and community initiatives. When you show genuine interest in what they do, it’ll shine through in your conversations.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing different scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved issues, as these will be key in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Hybrid Customer Service Advisor - Multichannel Support in Bodmin
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about customer service and community welfare.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service, especially in multichannel support. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow and showcases your problem-solving abilities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Corserv, Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the community-focused organisation in Bodmin. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in contributing to their goals.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved interactions. Practise articulating these scenarios clearly, as this will demonstrate your ability to engage with customers both in-person and online.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges in customer service and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve the issues. This will highlight your problem-solving skills, which are crucial for this role.
✨Express Your Passion for Helping People
This role is all about community welfare and safety, so make sure to convey your passion for helping others during the interview. Share personal anecdotes or motivations that drive you to provide excellent customer service, as this will resonate well with the interviewers.
