At a Glance
- Tasks: Drive operational excellence and manage the Planhat platform for customer success.
- Company: Leading trade protection company in Greater London with a focus on diversity.
- Benefits: Dynamic work environment with opportunities for significant impact and career growth.
- Why this job: Make a real difference in customer success while mastering data management.
- Qualifications: Strong customer success experience and data management skills required.
- Other info: Collaborative culture with a commitment to inclusion and innovation.
The predicted salary is between 36000 - 60000 £ per year.
A leading trade protection company in Greater London is seeking a Customer Success Operations Manager to drive operational excellence and manage the Planhat platform. The successful candidate will have strong customer success experience, data management skills, and the ability to work cross-functionally.
Responsibilities include:
- Managing data integrity
- Implementing automation
- Creating actionable insights for the team
This role offers the opportunity to make significant impacts in a dynamic environment with a commitment to diversity and inclusion.
Customer Success Ops Lead — Planhat & Data Mastery in London employer: Corsearch
Contact Detail:
Corsearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Ops Lead — Planhat & Data Mastery in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer success or operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with data management and operational excellence. This will help you stand out during interviews and showcase your ability to drive results.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how you've implemented automation and created actionable insights in past roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Customer Success Ops Lead — Planhat & Data Mastery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Ops Lead role. Highlight your customer success experience and data management skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you an ideal candidate. Don’t forget to mention your ability to work cross-functionally!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your operational excellence. We love seeing quantifiable results, so if you’ve implemented automation or improved data integrity, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Corsearch
✨Know Your Customer Success Stuff
Make sure you brush up on your customer success principles and best practices. Be ready to discuss your previous experiences and how they relate to driving operational excellence, especially in managing platforms like Planhat.
✨Data is Your Best Friend
Since this role involves data management, come prepared with examples of how you've handled data integrity and created actionable insights in the past. Show them you can turn data into decisions that drive success!
✨Cross-Functional Collaboration
Highlight your experience working with different teams. Be ready to share specific instances where you collaborated across functions to achieve a common goal. This will demonstrate your ability to work effectively in a dynamic environment.
✨Embrace Diversity and Inclusion
This company values diversity and inclusion, so be sure to express your commitment to these principles. Share any relevant experiences that showcase your understanding and support for diverse teams and perspectives.