At a Glance
- Tasks: Lead a data-driven team to enhance customer success and drive growth.
- Company: Corsearch, a global leader in trademark and brand protection.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and exceptional customer outcomes.
- Why this job: Make a real impact by shaping customer journeys and driving revenue.
- Qualifications: Experience in customer success and leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Corsearch, a global leader in trademark and brand protection, seeks a Director of Digital First Customer Success to scale the smaller ARR book with automated lifecycles and AI-driven tooling. You will lead a high-volume, data‑driven team of CSMs, design journeys from onboarding to renewal, partner with CS Ops, Product, and Sales, and drive net revenue while maintaining exceptional customer outcomes. You will build scalable playbooks, mentor a proactive CS team, and ensure every communication.
Director of Digital-First Customer Success & Growth employer: Corsearch
Corsearch is an exceptional employer that champions innovation and growth in the digital-first landscape. With a strong focus on employee development, you will have access to mentorship opportunities and cutting-edge tools that empower you to excel in your role. Our collaborative work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a meaningful impact in customer success.
