At a Glance
- Tasks: Lead a dynamic team to enhance customer success and drive growth through innovative strategies.
- Company: Corsearch, a forward-thinking company focused on digital-first customer engagement.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a vibrant team in Greater London with excellent career advancement potential.
- Why this job: Be at the forefront of customer success and make a significant impact in a growing organisation.
- Qualifications: Experience in customer success management and a passion for digital innovation.
The predicted salary is between 60000 - 75000 £ per year.
Corsearch is seeking a Director of Digital First Customer Success to lead a high-volume CSM team focused on smaller ARR accounts in Greater London.
This role designs automated lifecycle communications, measures health signals, and collaborates with CS Ops, Product, and Sales to drive retention and expansion.
You will champion AI-augmented approaches and scalable playbooks that can be adopted across the CS organization.
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Director, Digital-First Customer Success & Growth employer: Corsearch
Corsearch is an exceptional employer that champions innovation and growth in the digital-first landscape. With a strong focus on employee development, you will have access to mentorship opportunities and cutting-edge tools that empower you to excel in your role. Our collaborative work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a meaningful impact in customer success.
