Delivery Manager

At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make. As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment. Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.

Why Choose Corsearch?

• Innovative Solutions: We combine cutting‑edge technology with expert judgment to deliver market‑leading services in trademark clearance, brand protection, and anti‑counterfeiting.
• Global Impact: Trusted by over 5,000 customers worldwide, including 73 of Fortune’s Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
• Collaborative Culture: With a team of over 1,900 professionals across multiple global offices, you’ll be joining an inclusive environment where diverse perspectives thrive.
• Mission‑Driven Purpose: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.

The Role

As we scale, we are looking for a Technical Delivery Manager to evolve our "ways of working." Our engineering structure has successfully expanded across three core groups (Infra, AI/ML, and Product), and we need a systems‑thinker to ensure our delivery framework matches our ambition. This isn’t a role for a project coordinator; it is for an architect of execution who will reclaim engineering capacity, silence the noise, and make our commitments ironclad.

Core Outcomes

• Reclaim Engineering Capacity: You will ensure our technical leaders spend their time on planned, roadmap‑aligned innovation—not firefighting or ad‑hoc operational coordination.
• Reliable Commitments: You will make ETAs credible. Through your leadership, stakeholders will trust the plan, and proactive communication will replace "deadline surprises."
• Shield Engineers from Noise: You will build the "airlock." Client escalations and ad‑hoc asks will move through structured intake systems, protecting our engineers' deep‑work state.

Responsibilities and Duties

• Design the Delivery System: Design and operate a unified framework across all product squads. Standardize planning cadences and metrics (Velocity, Cycle Time, Throughput) while keeping the process lightweight and value‑driven.
• Cross‑Squad Visibility: Act as the connective tissue between Infra, AI/ML, and Product. Maintain a live view of dependencies and blockers, surfacing risks before they disrupt a sprint.
• Strategic Capacity Planning: Support Engineering and Product leads with honest, data‑backed capacity modeling to surface staffing gaps well in advance of failure points.
• Intake & Triage Governance: Partner with Platform Support to ensure client escalations and business‑critical bugs travel through a system, never landing directly in an engineer’s DMs.
• Actionable Data Reporting: Turn metrics into decisions. Use Lead Time and Trend Analysis to challenge assumptions, expose bottlenecks, and facilitate honest conversations about trade‑offs between scope, speed, and quality.
• Cross‑Functional Partnership: Build trusted relationships with Customer Success, Operations, and Leadership. Be the credible voice that accurately represents engineering reality.

Essential Experience:

• 5‑7 years in Technical Program Management or Delivery Leadership within a high‑growth engineering organization.
• Systems Thinking: You understand the mechanics of delivery. You can explain how WIP limits, branching strategies, or dependency lags impact the bottom line and design structural fixes for them.
• Scaling Expertise: You know how to standardize processes across diverse functions (like Infra vs. AI) without creating soul‑crushing bureaucracy.
• Data Mastery: Expert‑level proficiency in Jira/Linear (or equivalent). You use data to reset stakeholder expectations and challenge optimistic (but unrealistic) planning.
• Technical Fluency: You have sufficient technical knowledge of the product and tech stack to be credible with engineers.

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.