At a Glance
- Tasks: Lead a team to enhance customer success using AI-driven tools and automated communications.
- Company: Corsearch, a forward-thinking company focused on customer retention and growth.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a dynamic team dedicated to scaling customer success in a fast-paced environment.
- Why this job: Shape the future of customer experience with innovative strategies and technology.
- Qualifications: Experience in customer success management and a passion for AI technologies.
The predicted salary is between 60000 - 70000 £ per year.
Corsearch is seeking a Director of Digital First Customer Success to build and lead a function responsible for retaining and growing Corsearch's smaller ARR customers at scale. It is a strategic bet that the right combination of proactive health monitoring, automated lifecycle communications, and AI-driven tooling can deliver a customer experience that is both commercially excellent and scalable.
You will lead a team of CSMs, design automated journeys, and act as Corsearch's internal thought leader.
AI-Driven Digital CS Director for Scale & Growth employer: Corsearch
Corsearch is an exceptional employer that champions innovation and growth in the digital-first landscape. With a strong focus on employee development, you will have access to mentorship opportunities and cutting-edge tools that empower you to excel in your role. Our collaborative work culture fosters creativity and teamwork, making it an ideal environment for those looking to make a meaningful impact in customer success.
