At a Glance
- Tasks: Lead a team to enhance customer success using AI-driven tools and proactive strategies.
- Company: Corsearch, a forward-thinking company focused on digital customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to transforming customer interactions.
- Why this job: Shape the future of customer experience with innovative technology and impactful strategies.
- Qualifications: Experience in customer success management and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Corsearch is seeking a Director of Digital First Customer Success to build and lead a scalable CS function for smaller ARR customers at scale. It is a strategic bet that the right combination of proactive health monitoring, automated lifecycle communications, and AI‑driven tooling can deliver a customer experience that is both commercially excellent and scalable.
You will lead a team of CSMs managing high‑volume books of business, design the automated journeys that keep customers educated.
AI-Driven Digital CS Director employer: Corsearch C T Corporation
Corsearch is an exceptional employer that prioritises innovation and employee development, particularly in the dynamic field of AI-driven customer success. With a strong focus on a collaborative work culture, employees are encouraged to grow their skills while contributing to meaningful projects that enhance customer experiences. Located in a vibrant area, Corsearch offers unique advantages such as flexible working arrangements and access to cutting-edge technology, making it an ideal place for professionals looking to make a significant impact.
