Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for B2B customer queries and ensure smooth order processing.
- Company: Join Corsair, a leading name in computer hardware with a vibrant team culture.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Kickstart your career in a dynamic environment while making a real impact on customer satisfaction.
- Qualifications: Enthusiastic, dependable, and proficient in Microsoft Office, especially Excel.
- Other info: Perfect for those who thrive under pressure and love multitasking!
The predicted salary is between 28800 - 43200 £ per year.
At Corsair, we are looking for a customer support/sales operations professional to serve as the first point of contact for our B2B customers, handling operational queries and ensuring high‑quality pre‑ and post‑sales service.
Responsibilities
- Act as first point of contact for B2B customers with operational queries or problems, ensuring quality pre‑ and post‑sales service; keep sales managers and customers informed of all issues.
- Process multiple orders with a key eye for detail using the EDI ordering system.
- Ensure orders, shipments and deliveries are executed according to delivery expectations, company guidelines, and customer requirements.
- Maintain accurate and up‑to‑date customer records in the CRM database.
- Provide weekly reports to management and the sales team.
- Establish and maintain effective relationships with all departments.
- Possess customer‑centric skills and the ability to communicate effectively with people at all levels of the organization.
- Maintain professional internal and external relationships that align with Corsair’s core values.
- Be proactive in identifying opportunities to improve processes.
- Prioritize tasks, demonstrate attention to detail, and ensure accurate order processing.
- Work under pressure and meet deadlines while maintaining exceptional written and verbal communication.
- Organize and multitask efficiently across multiple accounts.
Qualifications
- Must be enthusiastic and dependable.
- Good knowledge of Microsoft Office, especially Excel (charts, pivot tables, VLOOKUP, formulas).
- Experience in project management and data management.
Junior Customer Support/ Sales Operations in Wokingham employer: Corsair
Contact Detail:
Corsair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Customer Support/ Sales Operations in Wokingham
✨Tip Number 1
Get to know the company inside out! Research Corsair's products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for B2B customers, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to multitask efficiently, which is crucial for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining the Corsair team.
We think you need these skills to ace Junior Customer Support/ Sales Operations in Wokingham
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for customer support and sales operations! Make sure to express your enthusiasm in your application. Let us know why you're excited about the role and how you can contribute to our team.
Tailor Your CV: Don’t just send a generic CV! We love it when applicants tailor their CVs to highlight relevant experience and skills. Focus on your customer-centric skills and any experience with Microsoft Office, especially Excel, to catch our eye.
Be Clear and Concise: When writing your application, clarity is key! We appreciate well-structured applications that get straight to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Corsair
✨Know Your Customer Support Basics
Before the interview, brush up on the fundamentals of customer support. Understand common operational queries and how to handle them effectively. This will show that you’re ready to be the first point of contact for B2B customers.
✨Familiarise Yourself with EDI Systems
Since you'll be processing orders using the EDI ordering system, it’s crucial to have a basic understanding of how it works. If you can, try to find resources or tutorials online to get a feel for it. This knowledge will impress your interviewers.
✨Show Off Your Excel Skills
As the role requires good knowledge of Microsoft Excel, be prepared to discuss your experience with charts, pivot tables, and formulas. Maybe even bring examples of how you've used these skills in past roles or projects.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Think of examples where you’ve successfully communicated with different departments or resolved customer issues to highlight your customer-centric approach.
