At a Glance
- Tasks: Lead and manage the Hampshire County Council Term Maintenance Contract with full accountability.
- Company: Join Corrigenda Ltd, a top facilities services company in the South.
- Benefits: Competitive salary, 23 days holiday, company vehicle, and extensive learning opportunities.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading a dynamic team and driving service excellence.
- Qualifications: Proven leadership experience in facilities management or construction is essential.
The predicted salary is between 63000 - 77000 £ per year.
- FULL TIME – 40 HOURS Salary: Competitive (Subject to knowledge and experience)
- Reporting to: Head of Client Services
- About Corrigenda Ltd
At Corrigenda, we are proud to be one of the South’s leading facilities services companies, specialising in facilities management and capital projects.
Our success is driven by the incredible people who make everything we do possible, and we are committed to investing in their growth and development.
With a reputation for excellence, our skilled engineers, supported by a dedicated office team, consistently deliver top-tier services that not only meet but often exceed our clients’ expectations.
Job Summary
This is a senior leadership role with full accountability for the successful delivery, performance, and commercial management of the Hampshire County Council Term Maintenance Contract.
The Senior Account Manager will act as the primary point of accountability for the contract, ensuring alignment between operational delivery, commercial performance, and client expectations.
The role will provide leadership across multiple service streams, working closely with technical managers, project managers, and support functions to deliver a safe, compliant, and high-performing service.
This position bridges strategic oversight and operational delivery, ensuring the contract achieves its financial, contractual, and performance objectives while maintaining strong and collaborative client relationships.
Key Responsibilities Include (but not limited to)
- Contract Leadership & Accountability
- Take full accountability for overall contract performance across all service streams
- Provide leadership, direction, and performance oversight across Technical Services Managers responsible for delivery
- Ensure alignment between operational delivery, commercial performance, and contractual obligations
- Act as the senior escalation point for operational, commercial, and contractual matters
- Establish clear governance and performance frameworks across all workstreams
- Client & Stakeholder Management
- Act as the primary senior interface with Hampshire County Council
- Lead all strategic and operational review meetings
- Build strong, trusted relationships across client stakeholders
- Ensure transparent reporting on performance, risks, and financial position
- Drive a collaborative, solutions-focused approach aligned to the contract intent
- Operational Oversight
- Oversee delivery across all workstreams including PPM, reactive works, and projects
- Hold Technical Services Managers to account for performance against KPIs, SLAs, and quality standards
- Ensure effective coordination between workstreams, functions, and supply chain partners
- Maintain visibility of operational performance, risks, and issues across the contract
- Intervene and drive corrective actions where performance falls below expectations
- Commercial & Financial Management
- Own full P&L responsibility for the contract
• Line manage and work closely with the Finance Manager to ensure
- Accurate forecasting and reporting
- Cost control across labour, materials, and subcontractors
- Margin protection and improvement
- Ensure robust commercial controls across all workstreams
- Identify and drive opportunities for additional works and efficiencies
- People & Functional Leadership
- Line manage key support functions including Commercial Manager and
- Contract Support Manager
- Work collaboratively with Technical Services Managers to drive performance and consistency across delivery
- Provide leadership and direction through structured governance, performance reviews, and contract forums
- Ensure clear accountability, communication, and alignment across all functions
- Compliance, Risk & Governance
- Ensure compliance with all contractual, statutory, and regulatory requirements
- Maintain oversight of health & safety performance, including CDM compliance
- Monitor KPI performance and implement corrective actions where required
- Ensure robust reporting, audit, and governance processes are in place
- Mobilisation & Continuous Improvement
- Lead ongoing contract development and service improvement initiatives
- Drive innovation in delivery, systems, and supply chain management
- Ensure lessons learned are embedded into operational practices
- Support long-term sustainability and efficiency objectives
Minimum Requirements / Qualifications
Essential
- Proven experience in a senior leadership role within FM, maintenance, or construction
- Experience managing large, complex, multi-service contracts
- Strong commercial and financial management capability (P&L ownership)
- Experience leading multidisciplinary teams and managing technical managers
- Strong client-facing experience in a public sector or similar environment
Desirable
- Experience in term maintenance or measured term contracts
- Understanding of building fabric and/or M&E service delivery
- Experience working with local authority estates
Qualifications
- Relevant construction, engineering, or FM qualification (HNC/HND/Degree or equivalent)
- SMSTS (essential)
- IOSH / NEBOSH (desirable)
- Professional membership (CIOB, IWFM, CIBSE, RICS or similar) (desirable)
Package
- Competitive Salary
- Annual Salary Review
- 23 days holiday plus bank holidays
- Company Vehicle + Fuel Card
- Company Mobile
- Extensive Learning & Development opportunities, including opportunities for progression.
- Employee Assistance Programme – Offering guidance and advice on Personal, Health, Legal and Financial queries.
- Bupa Cashplan – benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Enrolment into our pension scheme
- Refer a friend reward scheme – worth £750 per referral
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Senior Account Manager employer: Corrigenda Group Limited
At Corrigenda Group Limited, we pride ourselves on fostering a supportive and dynamic work environment in Winchester, where our employees are encouraged to grow and develop their skills. As a Technical Stores & Delivery Specialist, you will benefit from a company vehicle, competitive pay, and a culture that values teamwork and safety. Join us to be part of a dedicated team that prioritises employee well-being and offers opportunities for career advancement within the thriving Hampshire region.
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We think this is how you could land Senior Account Manager
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We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Corrigenda Group Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Corrigenda Group Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
