At a Glance
- Tasks: Manage ocean freight exports and ensure customer satisfaction through efficient processes.
- Company: Dynamic freight forwarding company based in Manchester.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced industry.
- Why this job: Join a vibrant team and make a real impact in global trade.
- Qualifications: Experience in ocean freight and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Ocean Freight Export Operator – Manchester Role Overview As an Ocean Freight Export Operator, you will work with colleagues in the Manchester Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable us to build and develop customer relationships.
Key
Responsibilities
- Support, drive and commit to the Company’s overall Strategy
- Manage end-to-end process for OFR Export and designated customers
- Communicating with customers to meet their requirements
- Administration and management of own operational data, included financial review
- Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality.
- Creates, develops and maintains good relationships with customers and service providers
- Support Sales in interaction with key customers
- Supports implementation of OFR strategy
- Fully ensures compliance with varying countries requirements
- Contribute to the First Choice continuous improvement program Skills and
Experience
- Proven exports experience with a good knowledge of Customer Service Ocean Freight processes and systems.
- A proven ability to identify and meet customer service needs in a professional and fri...
We think you need these skills to ace Ocean Export Operator - Manchester - Freight Forwarding
Ocean Freight Export Knowledge
Customer Service Skills
End-to-End Process Management
Operational Data Administration
Financial Review Skills
Relationship Management
Compliance Knowledge
