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- Tasks: Provide 1st/2nd line support and troubleshoot technical issues in a Microsoft environment.
- Company: Join a leading IT consulting company with a focus on innovation and customer service.
- Benefits: Enjoy 25 days holiday, training opportunities, and a supportive team culture.
- Why this job: Kickstart your IT career and work on exciting projects with a diverse team.
- Qualifications: Customer service experience and willingness to learn; tech skills are a plus!
- Other info: Great for entry-level candidates or those looking to advance their IT career.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a 1st / 2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry‑level role in IT, or an already established Support Analyst!
The Support Engineer will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues.
The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You’ll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create an environment where everyone feels valued and supported.
- 25 days holiday
- Excellent opportunities for training and development
We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including:
- Experience providing 1st/ 2nd line support in a Microsoft environment
- Previous customer service experience, even if this isn’t from an IT setting
- Experience with Office365, Windows Server, Active Directory and Exchange
- Full UK driving license
If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Engineer position, then please send through your CV today for immediate consideration.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology, IT Services and IT Consulting
Support Engineer in Oxford employer: Corriculo Recruitment
Contact Detail:
Corriculo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you get comfortable with common questions. Remember, confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your initiative and ability to think on your feet, which is crucial for a Support Engineer role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team, which always makes a good impression!
We think you need these skills to ace Support Engineer in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant support experience, especially in a Microsoft environment, to catch our eye!
Show Your Problem-Solving Skills: We love candidates who can think on their feet! In your application, share examples of how you've tackled technical issues or provided excellent customer service in the past.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Let your personality shine through, but ensure it aligns with the supportive and innovative culture we promote at StudySmarter.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Corriculo Recruitment
✨Know Your Tech Basics
Make sure you brush up on your knowledge of 1st and 2nd line support, especially in a Microsoft environment. Familiarise yourself with Office 365, Windows Server, and Active Directory. Being able to discuss these topics confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Customer Service Skills
Even if your previous customer service experience isn't from an IT setting, be prepared to share examples of how you've handled difficult situations or provided excellent service. This role is all about exceeding client expectations, so demonstrating your ability to communicate effectively is key.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to troubleshoot an issue, what steps you took, and the outcome. This will help you illustrate your initiative and willingness to learn, which are crucial traits for a Support Engineer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or training opportunities. This shows your genuine interest in the company and the role, plus it gives you a chance to see if this is the right fit for you.
