Cloud Support Analyst — SLA‑Driven, Customer‑Facing Tech in Witney

Cloud Support Analyst — SLA‑Driven, Customer‑Facing Tech in Witney

Witney Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Corriculo Ltd

At a Glance

  • Tasks: Be the go-to person for customers, solving tech issues and providing top-notch support.
  • Company: Join a dynamic software business in Witney with a focus on growth.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for skill development.
  • Other info: Great career progression in a supportive and innovative environment.
  • Why this job: Make a real difference by helping customers and enhancing their tech experience.
  • Qualifications: Strong communication skills and a knack for problem-solving are essential.

The predicted salary is between 30000 - 40000 £ per year.

Corriculo Ltd in Witney is seeking a proactive Support Analyst to join a growing software business.

You’ll act as the first point of contact for customers, diagnosing issues, logging details, and delivering timely resolutions via phone, email and remote tools.

You’ll work with Microsoft 365 apps, keep the knowledge base up to date, and escalate more complex problems to second-line teams with clear diagnostics.

A driving licence and own transport help you access the office.

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Cloud Support Analyst — SLA‑Driven, Customer‑Facing Tech in Witney employer: Corriculo Ltd

Join a pioneering engineering company in Gloucestershire that is at the forefront of developing advanced drilling technologies for the energy sector. With a strong emphasis on innovation and collaboration, employees benefit from a dynamic work culture that fosters professional growth and offers opportunities to tackle technically challenging projects alongside a highly skilled team. The company prioritises employee development and provides a supportive environment where your expertise in electronics engineering can thrive.

Corriculo Ltd

Contact Details:

Corriculo Ltd Recruitment Team

We think you need these skills to ace Cloud Support Analyst — SLA‑Driven, Customer‑Facing Tech in Witney

Customer Service Skills
Issue Diagnosis
Problem Resolution
Microsoft 365
Knowledge Base Management
Communication Skills
Remote Support Tools