Cloud Helpdesk Analyst β€” Customer Tech Support in Witney

Cloud Helpdesk Analyst β€” Customer Tech Support in Witney

Witney Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Corriculo Ltd

At a Glance

  • Tasks: Be the go-to person for customers using our cloud platform and solve their tech issues.
  • Company: Join Corriculo Ltd, a fast-growing UK software business with a supportive team.
  • Benefits: Enjoy competitive pay, flexible working hours, and opportunities for personal growth.
  • Other info: Ideal for those looking to kickstart their tech career in a dynamic environment.
  • Why this job: Make a real difference by helping customers and improving our services every day.
  • Qualifications: Hands-on IT support experience and great communication skills are essential.

The predicted salary is between 25000 - 35000 Β£ per year.

Corriculo Ltd, a growing UK software business, is hiring a Support Analyst to be the first point of contact for customers using a cloud-based platform. You will diagnose issues, maintain service desk records, and ensure SLA targets are met, with opportunities to contribute to knowledge bases and improve configurations.

Requirements include:

  • Hands-on IT support experience
  • Clear communication with non-technical users
  • Familiarity with Microsoft 365 tools
  • A driver’s license is preferred

Cloud Helpdesk Analyst β€” Customer Tech Support in Witney employer: Corriculo Ltd

Join a pioneering engineering company in Gloucestershire that is at the forefront of developing advanced drilling technologies for the energy sector. With a strong emphasis on innovation and collaboration, employees benefit from a dynamic work culture that fosters professional growth and offers opportunities to tackle technically challenging projects alongside a highly skilled team. The company prioritises employee development and provides a supportive environment where your expertise in electronics engineering can thrive.

Corriculo Ltd

Contact Details:

Corriculo Ltd Recruitment Team

We think you need these skills to ace Cloud Helpdesk Analyst β€” Customer Tech Support in Witney

IT Support Experience
Cloud-Based Platform Knowledge
Service Desk Management
SLA Management
Knowledge Base Contribution
Configuration Improvement
Clear Communication