At a Glance
- Tasks: Lead client relationships, onboard clients, and drive retention and growth.
- Company: Corriculo Ltd, a dynamic SaaS company in Oxford.
- Benefits: Hybrid working, bonus scheme, private medical, and health cashback plan.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing client success and driving growth.
- Qualifications: Experience in SaaS, strong communication skills, and CRM proficiency.
The predicted salary is between 60000 - 75000 £ per year.
Corriculo Ltd in Oxford is seeking a Customer Success Manager to lead client relationships across a portfolio of approximately 20 clients.
You will be responsible for onboarding, retention, and growth, identifying opportunities for added value, and resolving escalated issues.
The ideal candidate will have proven experience in a similar role within a Saa S environment, strong communication skills, and proficiency with CRM tools such as Salesforce.
The role offers a hybrid working model and a range of benefits including a company bonus scheme, private medical, and a health cashback plan.
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We think you need these skills to ace SaaS Customer Success Manager — Hybrid Growth & Retention in Oxford
Client Relationship Management
Onboarding
Retention Strategies
Growth Identification
Issue Resolution
SaaS Experience
Communication Skills
