Hybrid IT Support Analyst (1st Line Service Desk) in Oxford

A successful accountancy firm in Oxford is seeking a Support Analyst to join their IT team. In this role, you will be the first line of support for approximately 500 users, resolving helpdesk queries and providing exceptional service. The ideal candidate will have some commercial experience in a similar role, familiarity with ITSM platforms, and strong troubleshooting skills. Benefits include flexible working options, up to 30 days\’ holiday, and health benefits. #J-18808-Ljbffr